Creative Agency Project Manager

MCC Enterprises, LLC (dba FUEL); Greenville (SC); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health & Wellness

Employer-Paid Life Insurance

Retirement Security

Work-Life Balance (PTO & holidays)

Modern Tech Stack (Google Workspace, …

Job summary

FUEL in Greenville, SC seeks a mid-career Creative Agency Project Manager to own operational workflows, balancing project management with account coordination. You will architect processes, implement AI/automation, and maintain Basecamp as the central truth for project delivery.

The role requires 3–5+ years in a creative agency setting, proficiency with Basecamp or similar tools, and a mindset toward automation.

Qualifications

• 3–5+ years of project management experience in a creative agency, branding boutique, or digital marketing agency.
• Proficiency with Basecamp or comparable tools (Monday.com/Asana) and Google Workspace.
• Interest in software integrations, automation, and AI to optimize workflows.
• Strong written and verbal communication; able to push for urgency while managing vendor expectations.
• Strong alignment with FUEL's values: Excellence, Empathy, Curiosity, Proactivity, Positivity, Accountability.

Responsibilities

• Create and maintain detailed project plans; monitor burn rates and protect margins.
• Set up workflow architecture; manage Basecamp, task dependencies, and AI/automation integrations.
• Coordinate freelance contractors; manage daily tasks and draft contractor SOWs.
• Lead internal huddles and quality gates; support client updates and brief quality control.
• Coordinate asset handoffs, QA workflows, and project retrospectives.

Skills

Basecamp proficiency

Platform knowledge

AI/Automation mindset

Communication skills

Value alignment

Tools

Basecamp

Monday.com/Asana

Google Workspace

Job description

FUEL is a boutique, 100% female-owned brand-building agency based in Greenville, SC. Over the past 15 years, we have launched 97 brands, won 36 AAF awards, and provided 19 community grants. We partner with mid-market firms and growing SMBs, applying our proprietary methodology—The Brand Foundation™—to guide brand strategy, identity design, website UX, and digital marketing execution.

About The Role

We are seeking a tech-forward, mid-career Creative Agency Project Manager to own our operational engine room. This role draws a clean line between Project Management and Account Management, enabling Account Managers to focus on strategy and client growth while you own project schedules, resources, and delivery. You will act as an operational architect with full backing from agency leadership to design processes, implement AI/automations, and maintain Basecamp as our central source of truth.

Key Responsibilities

• Operations & Margin Protection : Build meticulous project plans, track burn rates, and protect agency profit margins.
• Workflow Architecture & AI : Administer Basecamp, establish task dependencies, and integrate AI/automation tools to remove manual waste.
• Resource & Contractor Operations : Coordinate freelance contractors, manage daily tasking, and draft contractor Statements of Work (SOWs).
• Internal Huddles & Quality Gates : Lead weekly internal huddles ("Team Therapy"), partner with Account Managers on quality control against creative briefs, and co-lead weekly client updates.
• Launch Coordination : Manage asset handoffs, QA workflows, and internal retrospectives for projects.

Qualifications

• Agency Experience : 3–5+ years of dedicated project management experience within a creative agency, branding boutique, or digital marketing agency.
• Platform & Tech Acuity : Competency utilizing Basecamp (or platforms like Monday.com/Asana) and Google Workspace. Experience building complex work breakdown structures with cascading task rules is a major plus.
• Automation Mindset : An explicit enthusiasm for software integrations, digital shortcuts, and leveraging AI technologies to optimize workflows.
• Assertive Communication : Outstanding written and verbal command; inherent comfort with introducing healthy urgency to internal teams, managing vendor expectations, and flagging scope creep.
• Values Alignment : Wholehearted alignment with FUEL's core values: Excellence, Empathy, Curiosity, Proactivity, Positivity, and Accountability.

What We Offer (Perks & Benefits)

At FUEL, we believe that driving impact requires a foundational investment in our team's peace of mind, health, and future. We offer a robust benefits package designed to support you both inside and outside of work:

• Health & Wellness : Medical, dental, and vision insurance coverage to keep you and your family healthy.
• Employer-Paid Life Insurance : Fully covered life insurance policy to ensure long-term financial peace of mind.
• Retirement Security : 401(k) retirement plan to help you confidently build and invest in your future.
• Work-Life Balance : Generous paid time off (PTO) and observed paid holidays, ensuring you have the dedicated time to unplug, recharge, and step away from work.
• Modern Tech Stack : We don't do bureaucratic administrative overhead. You’ll be equipped with modern, industry-leading collaboration tools including Google Workspace, Slack, and Basecamp, built to support asynchronous communication and high operational velocity.

Agency Logistics

• Location : Hybrid out of our Greenville, SC hub.