Hybrid CPO Reverse Logistics Specialist - Trade-in Expert

Compunnel Inc.; Wilmington (DE); Hybrid; USD 28,929 - 31,684; Part time

Job summary

A leading logistics firm is seeking a Certified Pre-Owned Instrument Reverse Logistics Specialist to provide pre-sales and post-sales support. Responsibilities include managing return logistics, resolving customer service issues, and coordinating activities with various internal organizations. The ideal candidate is detail-oriented, customer-centric, and has experience with SAP ECC and CRM. This role is hybrid, and candidates must be available full-time during standard US business hours.

Qualifications

• Experience in managing business processes.
• Ability to work in environments with interruptions.
• Experience scheduling service calls is highly desired.

Responsibilities

• Coordinate transactional CPO Trade in/Buyback and Rental activities.
• Support the development of CPO-focused operational initiatives.
• Identify business opportunities to strengthen TIBB and Rental businesses.

Skills

Customer orientation

Strong communication skills

Planning and organization

Detail-oriented

Education

Bachelor's or Master's Degree

Combination of education and business experience

Tools

SAP ECC

SAP CRM

Job description

A leading logistics firm is seeking a Certified Pre-Owned Instrument Reverse Logistics Specialist to provide pre-sales and post-sales support. Responsibilities include managing return logistics, resolving customer service issues, and coordinating activities with various internal organizations. The ideal candidate is detail-oriented, customer-centric, and has experience with SAP ECC and CRM. This role is hybrid, and candidates must be available full-time during standard US business hours.