Hybrid Core Systems Analyst in Financial Services

Capital Credit Union; De Pere, Northern (WI, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Capital Credit Union in De Pere, WI, is seeking a Business Systems Analyst to support core account processing platforms and related products. You will analyze business needs, enhance system functionality, and improve operational efficiency through cross-team collaboration.

The role partners with IT Services and Operations to troubleshoot issues, gather requirements, and coordinate system changes with vendors. A strong analytical mindset and communication skills are essential.

Qualifications

• Associate’s degree in technology, business, or related field or equivalent combination of education and experience.
• 1–3+ years of experience in business or systems analysis and operations.
• Experience in the financial services sector is preferred.
• Strong analytical and problem-solving skills.
• Ability to translate business needs to actionable requirements.
• Excellent communication and collaboration skills.
• High attention to detail and documentation accuracy.
• Experience working with core and related systems such as Fiserv DNA, Nautilus, Automic, tMagic, Prologue, Payments Exchange, and/or Ensenta is preferred.

Responsibilities

• System Administration: Serve as technical expert for core-related systems such as DNA, Nautilus, Automic, tMagic, Prologue, Payments Exchange, and Ensenta; support daily operation and coordinate solutions with internal teams and vendors.
• Stakeholder Collaboration: Work with Branch Operations, Deposit Operations, and Support Services to understand workflows and identify improvements.
• Document & Share: Capture business requirements, functional specs, and process flows.
• Project Participation: Take part in projects and lead small enhancements or defined tasks.
• Continuous Improvement: Identify inefficiencies and recommend process or system improvements.
• Vendor Collaboration: Act as internal contact between departments and vendors to resolve issues quickly.
• Security & Compliance: Collaborate with IT Cybersecurity and Risk Management to meet security and regulatory requirements.
• Additional Responsibilities: Perform other duties to support organizational success.

Skills

Analytical thinking

Communication

Problem-solving

Documentation

Collaboration

Education

Associate’s degree in technology, business, or related field

Equivalent combination of education and experience

Tools

Fiserv DNA

Nautilus

Automic

tMagic

Prologue

Payments Exchange

Ensenta

Job description

Capital Credit Union in De Pere, WI, is seeking a Business Systems Analyst to support core account processing platforms and related products. You will analyze business needs, enhance system functionality, and improve operational efficiency through cross-team collaboration.

The role partners with IT Services and Operations to troubleshoot issues, gather requirements, and coordinate system changes with vendors. A strong analytical mindset and communication skills are essential.