Hybrid Coordinator, Learning & Certification Programs

National Ready Mixed Concrete Association

Alexandria (VA)

Hybrid

USD 42,000 - 54,000

Full time

14 days+

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Benefits offered by this job

Parking provided

Job summary

The National Ready Mixed Concrete Association (NRMCA) seeks a Coordinator, Learning and Development to administrate and coordinate learning programs, certifications, and learner records. This role supports course setup, materials management, and learner communications under the VP of Learning and Development, contributing to consistent program delivery.

Hybrid work with Alexandria, VA location preferred; travel limited.

Qualifications

Bachelor's degree preferred or equivalent combination of education and relevant experience.
Two or more years of experience in program coordination, education administration, certification support, association operations, customer service, database support, or a related role.
Strong written and spoken English communication skills.
Experience maintaining accurate records, coordinating workflows, supporting customers or participants, and managing details across multiple deadlines.
Working knowledge of Microsoft Office, including Word, PowerPoint, Excel, Outlook, and Teams.
Ability to learn and use AMS, LMS, registration, survey, project-management, and assessment platforms such as iMIS, Path LMS, Cvent, Monday.com, FlexiQuiz, Slido, or similar tools.
Ability to work in a matrixed environment across departments and with internal and external stakeholders.

Responsibilities

Administers certification processes, including applications, renewals, status tracking, documentation, and participant communications.
Maintain accurate, complete, and audit-ready certification records and support documentation.
Support certification workflows, deadlines, exam coordination, certificate issuance, and post-program closeout activities.
Respond to certification inquiries and route technical or policy questions to the Director or VP.
Assist with updates to course materials, certification programs, participant guides, facilitator materials, forms, templates, and learning assets.
Coordinate review schedules, collect feedback, and track content updates with subject matter experts and faculty.
Maintain curriculum and content library with current versions and organized documents.
Ensure consistency between approved program design, published materials, and learner-facing information.
Coordinate course delivery with Meetings, instructors, participants, and staff.
Manage rosters, participant communications, materials, and faculty support; confirm materials readiness.
Track delivery issues and follow-up items for continuous improvement.
Minimize administrative errors through careful preparation and documentation.
Maintain learner records and course information in LMS and other systems.
Set up courses, upload learning assets, and support LMS configuration for assigned programs.
Align LMS, AMS, registration, assessment, and reporting with Director guidance.
Provide basic technical assistance to participants using the LMS and route complex issues.
Coordinate with multiple departments and stakeholders to support program delivery and member experience.
Route inquiries, maintain documentation, track actions, and communicate with stakeholders.
Participate in meetings and discussions as assigned by VP/Director.
Provide professional and timely support to learners, faculty, members, and partners.