Hybrid Contract Channel Sales Analyst: Pricing & Forecasts

Electrolux Group; Charlotte (NC); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts on Electrolux products

Family-friendly benefits

Insurance policy plan

Learning opportunities & career path

Job summary

Electrolux Group North America is seeking a Contract Channel Sales Analyst in Charlotte, NC, on a hybrid basis. The role focuses on pricing accuracy, quote administration, forecasting support, and coordinating with Sales, Pricing, Supply Chain, and Product teams to ensure smooth operations for national accounts.

You will analyze data, resolve pricing discrepancies, and support new product introductions to drive customer readiness and business results.

Qualifications

• Bachelor's degree is required.
• 3+ years of experience in sales operations, pricing, contract administration, customer support, supply chain, or a related analytical function.
• Advanced proficiency in Microsoft Excel, including data analysis and reporting.
• Experience working with ERP systems; SAP experience preferred.
• Ability to analyze data, manage multiple priorities, and support cross-functional business initiatives in a fast-paced environment.

Responsibilities

• Manage customer quote creation, maintenance, implementation, and renewal activities while ensuring pricing accuracy and compliance with approved pricing strategies.
• Partner with Pricing teams to execute customer-specific price loads, maintain pricing files, validate pricing integrity, and support annual pricing updates.
• Investigate and resolve pricing discrepancies, rebate issues, and other customer-related escalations impacting account performance.
• Support daily Contract Channel operations by monitoring system exceptions, resolving order-related issues, and maintaining operational workflows.
• Coordinate new product introductions, product transitions, and discontinued product updates to ensure accurate pricing, quoting, and customer readiness.
• Collaborate with National Account Managers and Builder Account Managers to analyze business trends, support demand forecasting, and improve forecast accuracy.
• Develop and maintain reporting, performance metrics, and business insights to support decision-making and channel performance.
• Serve as a key liaison between Sales, Pricing, Product Management, Supply Chain, Customer Service, and Contract Channel customers to drive issue resolution and continuous process improvement.

Skills

Excel

Data analysis

Cross-functional collaboration

Pricing

ERP systems

Education

Bachelor's degree

Tools

SAP

Job description

Electrolux Group North America is seeking a Contract Channel Sales Analyst in Charlotte, NC, on a hybrid basis. The role focuses on pricing accuracy, quote administration, forecasting support, and coordinating with Sales, Pricing, Supply Chain, and Product teams to ensure smooth operations for national accounts.

You will analyze data, resolve pricing discrepancies, and support new product introductions to drive customer readiness and business results.