Hybrid Consumer Services Coordinator — Community Advocacy

North LA County Regional Center (NLACRC); Los Angeles (CA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Pre-Tax Flexible Spending Accounts

Paid Time Off

Holidays

Hybrid – remote option

Job summary

North Los Angeles County Regional Center (NLACRC) is a private, non-profit agency contracted with the California Department of Developmental Services to provide services to individuals with intellectual and developmental disabilities across the San Fernando Valley, Santa Clarita Valley, and Antelope Valley.

The Service Coordinator role involves information, advocacy, and service arrangement for consumers and families, coordinating interdisciplinary meetings, documenting plans, and ensuring

Qualifications

• Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience.
• A Master’s degree in a related subject may be substituted for experience.
• Knowledge of intellectual and developmental disabilities.
• Excellent verbal and written communication skills; ability to work independently and cooperatively as part of an interdisciplinary team.

Responsibilities

• Provide information, advocacy, and service arrangement for consumers and families.
• Participate in the development of program plans for individuals; monitor and evaluate these plans and revise as necessary.
• Identify and coordinate services for individuals and their families.
• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
• Serve as an advocate for individuals served by community agencies.
• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
• Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfortable working in underserved settings.
• Rotate officer-of-the-day duties with other Service Coordinators; assist co-workers with special projects; provide case-coverage and emergency on-call services.

Skills

Family systems understanding

Person-centered planning

Empowering individuals

Organizational skills

Verbal communication

Written communication

Independent and team work

Bilingual Spanish

Education

Bachelor’s degree in psychology, social work, sociology, or related human services field

Master’s degree may substitute for experience

Tools

MS Word

MS Outlook

Job description

North Los Angeles County Regional Center (NLACRC) is a private, non-profit agency contracted with the California Department of Developmental Services to provide services to individuals with intellectual and developmental disabilities across the San Fernando Valley, Santa Clarita Valley, and Antelope Valley.

The Service Coordinator role involves information, advocacy, and service arrangement for consumers and families, coordinating interdisciplinary meetings, documenting plans, and ensuring