Hybrid Consumer Loan Processor & Closer

Virginia Credit Union; Midlothian (VA); Hybrid; USD 50,000 - 61,000; Full time

Job summary

Virginia Credit Union is seeking a consumer loan processor to handle loan disbursement and related activities. You will respond to member inquiries, review loan terms, and ensure accurate documentation while meeting sales goals for ancillary products.

The role requires a minimum of a high school diploma, with college coursework preferred, and involves educating members and collaborating with branch and contact center staff to close loans.

Qualifications

• High school degree required; college degree preferred.
• Experience in contact center, lending, and member service; knowledge of financial products and services.
• Strong PC knowledge, organizational and follow-up skills; flexible to change.

Responsibilities

• Inform, educate, and advise members
• Communicate loan decisions and guide staff to close loans
• Cross-sell additional products and services
• Maintain knowledge of loan documents, systems and reports
• Ensure accurate disbursement of loans
• Verify income and review terms
• Educate and sell ancillary loan products
• Maintain compliance with lending regulations

Skills

PC knowledge

Operating systems

Organization

Follow-up skills

Flexibility

Education

High school diploma

College degree preferred

Job description

Virginia Credit Union is seeking a consumer loan processor to handle loan disbursement and related activities. You will respond to member inquiries, review loan terms, and ensure accurate documentation while meeting sales goals for ancillary products.

The role requires a minimum of a high school diploma, with college coursework preferred, and involves educating members and collaborating with branch and contact center staff to close loans.