Hybrid Connectivity Engineer for Global Robot Fleet

Dexory; Clarksville (TN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401k

20 days annual leave

Job summary

Dexory is seeking a connectivity engineer in Nashville with a strong foundation in networking and Linux to support a global robot fleet. The role blends software-like tasks with hands-on customer engagement, including configuring routers, diagnosing issues, and building Go-based tooling. Hybrid work and travel to UK sites are possible.

You should be comfortable with Linux, networks, and scripting, and able to communicate effectively with customers and internal teams to resolve issues quickly.

Qualifications

• Solid fundamentals in networking and Linux systems.
• Experience supporting or operating connected systems in real-world environments.
• Coding ability or scripting experience is a plus.

Responsibilities

• Own connectivity cases for customer sites from first report to fix, working directly with customer IT on firewall rules, port access, and Wi‑Fi coverage.
• Work with customers on solving connectivity issues, following up and maintaining active communications.
• Diagnose faults across cellular, Wi‑Fi, VPN, and DNS, and determine whether the problem is the network or the application.
• Configure routers for new sites and validate site networks before robots arrive.
• Build tooling in Go and shell to automate router setup and fleet checks.
• Add monitoring and alerts for issues so they are caught early.
• Write runbooks and help shape incident and escalation processes.
• Visit warehouse sites to test coverage and bring robots online.
• Hands-on experience with networks, Linux systems, or deployed devices.
• Comfortable on a Linux command line, with IP networking (subnets, routing, NAT, DNS, DHCP, firewalls).
• Wrote scripts or tools used by others; comfortable in Go.
• Experience supporting customers or end users through live deployments.
• Methodical fault-finding; track what has been tried.
• Flexible: robots operate across time zones; occasional evening incidents.

Skills

Networking basics

Linux

Go

Shell scripting

Wireshark

tcpdump

Customer support

Problem solving

Prometheus

Grafana

Tools

Prometheus

Grafana

Job description

Dexory is seeking a connectivity engineer in Nashville with a strong foundation in networking and Linux to support a global robot fleet. The role blends software-like tasks with hands-on customer engagement, including configuring routers, diagnosing issues, and building Go-based tooling. Hybrid work and travel to UK sites are possible.

You should be comfortable with Linux, networks, and scripting, and able to communicate effectively with customers and internal teams to resolve issues quickly.