Connectivity Engineer - IoT & Robot Fleet Support

Dexory; Memphis (TN); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401k

20 days annual leave

Job summary

Dexory is hiring a Connectivity Engineer in the Nashville area with hybrid work flexibility. You will own connectivity cases end-to-end, coordinating with customer IT on firewall rules, Wi‑Fi coverage, and network validation for robot fleets that connect over cellular, Wi‑Fi, and mesh VPN.

The role emphasizes hands-on network, Linux, and scripting work, plus building tooling in Go to automate setup and fleet checks. Occasional site visits abroad may be required.

Qualifications

• Hands-on experience with networks, Linux systems, or deployed devices.
• Experience supporting or operating networked systems in IT, telco or robotics.
• Coding ability and willingness to build tooling or automation.
• Comfort with Linux CLI, subnets, routing, DNS, DHCP, and firewalls.

Responsibilities

• Own connectivity cases for customer sites from first report to fix, coordinating with customer IT on firewall rules and Wi‑Fi coverage.
• Work with customers to diagnose and resolve connectivity issues, maintaining proactive communication.
• Diagnose faults across cellular, Wi‑Fi, VPN, and DNS to determine network vs. application problems.
• Configure routers for new sites and validate site networks before robots arrive.
• Build tooling in Go and shell to automate router setup and fleet checks.
• Add monitoring and alerts for issues so customers notice problems later.
• Write runbooks and help shape incident and escalation processes.
• Visit warehouse sites to test coverage and bring robots online across locations.

Skills

Go

Shell scripting

Linux

IP networking

Network troubleshooting

Customer support

Tools

tcpdump

Wireshark

Prometheus

Grafana

Tailscale

Nebula

NetBird

Job description

Dexory is hiring a Connectivity Engineer in the Nashville area with hybrid work flexibility. You will own connectivity cases end-to-end, coordinating with customer IT on firewall rules, Wi‑Fi coverage, and network validation for robot fleets that connect over cellular, Wi‑Fi, and mesh VPN.

The role emphasizes hands-on network, Linux, and scripting work, plus building tooling in Go to automate setup and fleet checks. Occasional site visits abroad may be required.