Hybrid Connectivity Engineer for IoT & Robotics

Dexory

Huntsville (AL)

Hybrid

USD 90,000 - 140,000

Full time

14 days+

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Benefits offered by this job

Health insurance
401k
20 days annual leave

Job summary

Dexory in Nashville, Tennessee, is seeking a connectivity engineer to keep our global robot fleet online via cellular, Wi‑Fi and mesh VPN. The role blends software, networking and customer support, with hybrid work and occasional travel to UK sites.

You’ll own connectivity cases, build Golang tooling, and help shape incident response while supporting diverse customer networks. The job requires hands‑on networking, Linux expertise, and practical coding ability, plus flexibility for time zones and

Qualifications

  • Hands-on experience with networks, Linux systems, or deployed devices.
  • Comfortable with Linux CLI and solid IP networking (subnets, routing, NAT, DNS, DHCP, firewalls)
  • Experience writing scripts or tools; preferably in Go
  • Experience solving technical problems with customers or end users
  • Willing to travel to warehouse sites (UK, occasionally abroad)
  • Ability to work across time zones and adapt to customer needs

Responsibilities

  • Own connectivity cases for customer sites from first report to fix, working directly with customer IT on firewall rules, port access, and Wi‑Fi coverage.
  • Work with customers on solving connectivity issues, following up and maintaining active communications
  • Diagnose faults across cellular, Wi‑Fi, VPN, and DNS, and determine whether the problem is the network or the application
  • Commission and configure routers for new sites; validate site networks before robots arrive
  • Build and maintain tooling, mostly in Go and shell, that replaces manual steps in router setup and fleet checks
  • Add monitoring and alerts for the issues you find, so they’re caught before customers notice
  • Write runbooks and help shape incident and escalation processes
  • Visit warehouse sites to test coverage and bring robots online (UK, occasionally abroad)
  • Hands‑on experience with networks, Linux systems, or deployed devices, whether in a job or on your own
  • Comfortable on a Linux command line, with solid IP networking (subnets, routing, NAT, DNS, DHCP, firewalls); able to use tcpdump or Wireshark to see where traffic stops
  • Has written scripts or tools that other people used, in any language; happy to work in Go
  • Experience handling technical problems with customers or end users through support, field, or deployment work
  • Methodical in fault‑finding; you keep track of what you’ve tried
  • Comfortable when things are unclear; you’d rather help shape a process than wait for one
  • Flexible: robots run across several time zones, so the occasional incident lands in the evening
  • Useful but not required: WireGuard/Tailscale/Nebula/NetBird, cellular modems and SIMs, Wi‑Fi beyond the basics, Prometheus/Grafana

Skills

Go
Shell scripting
Linux CLI
IP networking
tcpdump/Wireshark
Customer support
Troubleshooting

Tools

Prometheus/Grafana
Mesh VPNs
Docker

Job description

Dexory in Nashville, Tennessee, is seeking a connectivity engineer to keep our global robot fleet online via cellular, Wi‑Fi and mesh VPN. The role blends software, networking and customer support, with hybrid work and occasional travel to UK sites.

You’ll own connectivity cases, build Golang tooling, and help shape incident response while supporting diverse customer networks. The job requires hands‑on networking, Linux expertise, and practical coding ability, plus flexibility for time zones and

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