Hybrid Connectivity Engineer for Robotic Fleet

Dexory; Knoxville (TN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401k

20 days annual leave

Job summary

Dexory is seeking a connectivity engineer in Nashville with hybrid work options to support our global robot fleet. You will work with customer IT teams on firewall rules, Wi‑Fi coverage, and device onboarding, while diagnosing issues across cellular, VPN, and DNS.

The role blends software-like tooling with hands-on customer support and field deployments. The ideal candidate will have strong networking fundamentals, Linux skills, and scripting ability in Go or shell, plus willingness to travel

Qualifications

• Hands-on experience with networks, Linux systems, or deployed devices.
• Comfortable with Linux command line and networking basics.
• Ability to write scripts or small tools in Go.
• Experience supporting customers or end users through deployments.

Responsibilities

• Own connectivity cases from first report to fix with firewall rules and Wi‑Fi coverage.
• Collaborate with customers to resolve connectivity issues and maintain clear communications.
• Diagnose faults across cellular, Wi‑Fi, VPN, and DNS; distinguish network vs app problems.
• Configure routers for new sites and validate site networks before robots arrive.
• Develop tooling in Go and shell to automate router setup and fleet checks.
• Add monitoring and alerts to catch issues before customers notice.
• Write runbooks and help shape incident and escalation processes.
• Travel to warehouse sites to test coverage and bring robots online (UK, sometimes abroad).
• Hands-on with networks, Linux systems, or deployed devices.
• Solid Linux CLI and IP networking (subnets, NAT, DNS, DHCP, firewalls); use tcpdump/Wireshark.
• Wrote scripts/tools others use; comfortable with Go.
• Experience supporting customers or end users through deployments.
• Methodical fault-finding; track tests performed.
• Flexible: occasional incidents in evenings due to time zones.
• Nice-to-have: WireGuard/Tailscale/Nebula/NetBird, cellular modems, Prometheus/Grafana.

Skills

Go

Shell scripting

Linux

IP networking

tcpdump

Wireshark

DNS/DHCP

Job description

Dexory is seeking a connectivity engineer in Nashville with hybrid work options to support our global robot fleet. You will work with customer IT teams on firewall rules, Wi‑Fi coverage, and device onboarding, while diagnosing issues across cellular, VPN, and DNS.

The role blends software-like tooling with hands-on customer support and field deployments. The ideal candidate will have strong networking fundamentals, Linux skills, and scripting ability in Go or shell, plus willingness to travel