Hybrid Commercial Lines Technician

RiseMe; Van Wert (OH); On-site; USD 32,000 - 41,000; Full time

Job summary

Central Insurance is seeking a Commercial Lines Technician to help fulfill the promise to our customers by recognizing, understanding, and responding to their needs with a service-first mindset.

You will develop knowledge of Commercial Lines products, assist with submissions, endorsements, and underwriting coordination while maintaining accuracy and strong communication with agents and underwriters across states served.

Qualifications

• 1 year of customer service experience
• Property & Casualty Insurance License preferred
• Insurance designation preferred

Responsibilities

• Present information clearly to groups or individuals and provide outstanding hospitality
• Understand Commercial Lines products, pricing, and coverages in states Central services
• Screen, quote, and process new submissions, endorsements, renewals for policies
• Coordinate documentation for underwriting files and communicate with underwriters
• Train underwriters, agents, and marketing representatives on the Commercial Lines system
• Collaborate with underwriting and marketing teams to support new and renewal client base
• Build strong relationships with agents, underwriters, and stakeholders
• Assist with data entry, risk analysis, and policy needs
• Conduct workshops for the Commercial Lines department and other customers
• Perform department audits and participate in testing initiatives

Skills

Customer service

Communication

Education

Property & Casualty Insurance License

Insurance designation

Job description

Central Insurance is seeking a Commercial Lines Technician to help fulfill the promise to our customers by recognizing, understanding, and responding to their needs with a service-first mindset.

You will develop knowledge of Commercial Lines products, assist with submissions, endorsements, and underwriting coordination while maintaining accuracy and strong communication with agents and underwriters across states served.