Hybrid Commercial Lines Account Manager

Patriot Growth Insurance Services, LLC; Attleboro (MA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical plans

Virtual care for employees

Disability insurance

Parental leave

PTO with flexible accruals

401(k) company match

Dental and vision coverage

Employee Assistance Program

Job summary

Patriot Growth Insurance Services in Attleboro, MA, is seeking an Account Manager to serve as a trusted advisor for commercial clients, delivering proactive service and strategic coverage guidance. You will manage renewals, endorsements, and client education to strengthen long-term relationships and retention.

The role emphasizes collaboration with producers, timely execution, and comprehensive service across carrier partnerships, with hybrid work in a fast-paced insurance environment.

Qualifications

• 3+ years of Property & Casualty account management experience or 4+ years of commercial lines insurance industry experience.
• Ability to obtain a Property & Casualty Insurance License within three months of hire.
• Strong knowledge of commercial insurance coverages, policy servicing, renewals, endorsements, and carrier processes.
• Proficiency with Microsoft Office Suite and related business applications.
• Authorization to work in the United States without sponsorship.

Responsibilities

• Manage a portfolio of commercial insurance accounts, delivering proactive service and building strong client relationships that support retention and growth.
• Guide clients through policy renewals, endorsements, audits, cancellations, and coverage changes while ensuring accuracy and timely execution.
• Collaborate with producers to prepare proposals, applications, and renewal strategies that align coverage with client objectives.
• Educate clients on coverages, exclusions, exposures, and risk management considerations, helping them make informed insurance decisions.
• Coordinate with carrier partners to market and remarket business, evaluate coverage options, and secure competitive solutions.
• Support claims reporting, policy documentation, certificates, binders, and related service requests to ensure a seamless client experience.
• Identify cross-selling opportunities and connect clients with additional resources and solutions that support their evolving needs.

Skills

Client-focused service

Proactive communication

Organized and detail-oriented

Relationship building

Cross-functional collaboration

Adaptable

Continuous learning

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Patriot Growth Insurance Services in Attleboro, MA, is seeking an Account Manager to serve as a trusted advisor for commercial clients, delivering proactive service and strategic coverage guidance. You will manage renewals, endorsements, and client education to strengthen long-term relationships and retention.

The role emphasizes collaboration with producers, timely execution, and comprehensive service across carrier partnerships, with hybrid work in a fast-paced insurance environment.