Hybrid: Commercial General Liability Claims Specialist

Zurich North America; Addison (TX); Hybrid; USD 60,000 - 98,000; Full time

Job summary

Zurich North America is seeking an experienced Litigation Claims Specialist to join our Commercial General Liability team. This hybrid role supports flexible work arrangements with occasional in-office attendance at multiple US locations.

The job offers a clear path for career growth within a global insurer and emphasizes work-life balance. You will manage multi-party CGL claims, apply best practices, and maintain a high standard of service.

Qualifications

• Bachelor’s degree or higher in a relevant field with 3+ years in claims/insurance or equivalent.
• Proven knowledge of insurance regulations, markets, and products.
• Proficiency in Microsoft Office and claims systems.

Responsibilities

• Manage multi-party commercial lines claims with moderate to high exposure.
• Follow established protocols to deliver high-quality claims experience.
• Provide timely, customer-focused communication and negotiation as cases progress.

Skills

Microsoft Office

Verbal and written communication

Analytical thinking

Education

Bachelor’s Degree

Zurich Certified Insurance Apprentice

High School Diploma or Equivalent

Job description

Zurich North America is seeking an experienced Litigation Claims Specialist to join our Commercial General Liability team. This hybrid role supports flexible work arrangements with occasional in-office attendance at multiple US locations.

The job offers a clear path for career growth within a global insurer and emphasizes work-life balance. You will manage multi-party CGL claims, apply best practices, and maintain a high standard of service.