Hybrid Commercial Auto Claims Adjuster – Physical Damage

CLM Dallas Chapter; Las Vegas (NV); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Liberty Mutual Insurance in Las Vegas, NV seeks a Commercial Insurance Claims Representative. This role reviews and processes simple to moderate commercial claims within authority, with benefits and paid education/training.

The company supports a hybrid work model with occasional in-office collaboration; employees may be asked to come in twice a month if within 50 miles of listed offices. Strong customer service and analytical skills required.

Qualifications

• Bachelor's degree preferred; high school diploma or equivalent required.
• 1-2 years of experience; claims handling skills preferred.
• Strong customer service and technology skills.
• Able to navigate multiple systems; strong organizational and communication skills.
• License may be required in multiple states by state law.

Responsibilities

• Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.
• Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.
• Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues.
• Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims.
• Determines and negotiates settlement amount for damages claimed within assigned authority limits.
• Writes simple to moderately complex property damage estimates or review auto damage estimates.
• Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate.
• Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations.
• Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed.

Skills

Customer service

Technology skills

Organizational skills

Communication skills

Licensing may be required

Education

Bachelor's Degree preferred

High school diploma or equivalent required

Job description

Liberty Mutual Insurance in Las Vegas, NV seeks a Commercial Insurance Claims Representative. This role reviews and processes simple to moderate commercial claims within authority, with benefits and paid education/training.

The company supports a hybrid work model with occasional in-office collaboration; employees may be asked to come in twice a month if within 50 miles of listed offices. Strong customer service and analytical skills required.