Hybrid Collections Specialist — Remote/Hybrid, $65k-$110k OTE

National Service Bureau; Sarasota (FL); Hybrid; USD 65,000 - 110,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Training & development

Job summary

National Service Bureau (NSB) is seeking Hybrid Collections Specialists to join our team in Sarasota, FL. This role involves making outbound calls and using software to manage accounts as part of our insurance subrogation and accounts receivable management efforts.

The ideal candidate should have strong communication and empathy skills, with the ability to work from home and in the office. NSB offers comprehensive training to support your success in this pivotal position.

Qualifications

• Ability to work a hybrid schedule after meeting target metrics.
• Secure home office with high-speed internet.
• Strong empathy and professionalism are essential.

Responsibilities

• Make over 75 outbound calls per day to various clients.
• Use software to manage accounts and communicate efficiently.
• Negotiate effectively with clients to recover debts.

Skills

Communication skills

Computer and typing skills

Time-management skills

Attention to detail

Empathy

Professionalism

Motivation

Tools

Collaboration software

Job description

National Service Bureau (NSB) is seeking Hybrid Collections Specialists to join our team in Sarasota, FL. This role involves making outbound calls and using software to manage accounts as part of our insurance subrogation and accounts receivable management efforts.

The ideal candidate should have strong communication and empathy skills, with the ability to work from home and in the office. NSB offers comprehensive training to support your success in this pivotal position.