Hybrid Collections Specialist - Cash Flow & Disputes

Remote Jobs; Jacksonville (FL); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with company matching

Weekly pay

PTO and holidays

Tuition reimbursement

Job summary

The Suddath Companies seeks a Collection Specialist in Jacksonville, FL to manage B2B collections, monitor balances, prepare aging reports, and resolve disputes with sales, coordination, and billing teams. You will support accurate cash flow and maintain customer records in a collaborative, fast-paced environment.

Ideal candidates have 1+ year Billing or 3+ years AR/Collections experience, with strong Excel and communication skills, and a readiness to work in a hybrid setting.

Qualifications

• High school diploma required; two-year college degree preferred.
• Minimum of one year in Billing or three years of Accounts Receivable/Collections required, preferably in office/industrial hospitality.

Responsibilities

• Prepare and maintain monthly ageing reports for assigned accounts.
• Monitor outstanding balances and follow up on overdue accounts.
• Process credit card payment requests for assigned accounts.
• Respond to client inquiries regarding account information.
• Maintain up-to-date customer records.
• Collaborate with Sales, Coordination and Billing to resolve disputes and support cash flow.
• Work independently and follow escalation procedures as needed.

Skills

Excel

Outlook

Word

MS Office

Communication

Teamwork

Multitasking

English

Education

High school diploma

Two-year college degree preferred

Billing/AR experience

Tools

Move management software

Accounting/billing systems

HRIS

Job description

The Suddath Companies seeks a Collection Specialist in Jacksonville, FL to manage B2B collections, monitor balances, prepare aging reports, and resolve disputes with sales, coordination, and billing teams. You will support accurate cash flow and maintain customer records in a collaborative, fast-paced environment.

Ideal candidates have 1+ year Billing or 3+ years AR/Collections experience, with strong Excel and communication skills, and a readiness to work in a hybrid setting.