Hybrid Cloud & On-Prem IT Systems Admin

Tokio Marine North America Services; Bala Cynwyd (PA); On-site; USD 77,000 - 96,000; Full time

Benefits offered by this job

Benefits package

Bonus eligibility

Job summary

Tokio Marine North America Services seeks an experienced infrastructure professional to manage provisioning, configuration, and lifecycle across on‑premises, cloud, virtualized, and hybrid environments.

You will support server OSes, messaging services, patching, backup, DR, and use observability tools to ensure reliability and resilience, while clearly communicating risks and recommendations to diverse audiences.

Qualifications

• 2+ years of IT infrastructure, server administration, cloud or hybrid platform experience.
• Microsoft Certification and Linux knowledge preferred.
• Excellent written and oral communication skills for technical and non-technical audiences.
• Strong problem-solving, analytical, and troubleshooting abilities with a focus on root cause and continuous improvement.

Responsibilities

• Install, configure, maintain, and support server OS and infrastructure across on‑premises, virtualized, cloud, and hybrid environments; coordinate patches, upgrades, and lifecycle management.
• Implement and maintain automation, scripting, monitoring, and configuration management to improve reliability.
• Administer Exchange and Exchange Online, including mail flow, rules, shared mailboxes, retention policies, and hybrid connectivity.
• Troubleshoot OS, hardware, network, cloud, storage, and platform issues; coordinate with vendors and stakeholders as needed.
• Maintain backup, recovery, disaster recovery, and business continuity processes.
• Monitor system health and security posture with observability tools; propose improvements based on trends and risks.
• Provide technical support, incident response, root-cause analysis, documentation, and knowledge transfer.

Skills

Customer service orientation

Project & change management

Interpersonal relationships

Analytical problem solving

Automation & scripting

Education

Microsoft Certification

Linux (two core technologies)

Tools

VMware

Azure

Microsoft 365

PowerShell

Python

Job description

Tokio Marine North America Services seeks an experienced infrastructure professional to manage provisioning, configuration, and lifecycle across on‑premises, cloud, virtualized, and hybrid environments.

You will support server OSes, messaging services, patching, backup, DR, and use observability tools to ensure reliability and resilience, while clearly communicating risks and recommendations to diverse audiences.