Hybrid Clinical Support Specialist: Care Facilitation

Meditelecare; Bennington (VT); Hybrid; USD 42,000 - 64,000; Full time

Job summary

MTC Care is seeking a Clinical Support Specialist to blend onsite clinical facilitation with remote administrative duties. You will work with clinicians to support care visits and handle chart preparation for Behavioral Health Integration.

The role requires flexibility, with up to 1–2 days onsite and 3–4 days remote. You will support telehealth visits, access EMR data, and coordinate referrals while maintaining HIPAA compliance.

Qualifications

• Minimum High School Diploma required.
• 1+ year in a healthcare setting preferred, but not required.
• Medical Assistant or CNA certification a plus.

Responsibilities

• Assist patients by educating them about behavioral health visits, in person or via telehealth.
• Provide technical support and room/equipment prep for telehealth visits.
• Access vitals and data from EMR to support clinicians.
• Procure patient referral documents as needed.
• Serve as liaison between clinicians and facility staff.
• Maintain confidentiality and HIPAA compliance.

Skills

Medical terminology

EMR access

Telehealth support

Microsoft Office

Education

High School Diploma

Medical Assistant or CNA certification a plus

Tools

EMR/EHR systems

Job description

MTC Care is seeking a Clinical Support Specialist to blend onsite clinical facilitation with remote administrative duties. You will work with clinicians to support care visits and handle chart preparation for Behavioral Health Integration.

The role requires flexibility, with up to 1–2 days onsite and 3–4 days remote. You will support telehealth visits, access EMR data, and coordinate referrals while maintaining HIPAA compliance.