Hybrid Clinical Research Operations & Billing Analyst

University of Massachusetts Medical School; Worcester (MA); Hybrid; USD 60,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Onsite support as required

Job summary

University of Massachusetts Medical School is seeking a Clinical Research Operations Analyst to manage CTMS operations, invoices, and revenue recovery under the Assoc Director. The role focuses on interpreting protocols, budgeting, and ensuring accurate billing for studies.

The candidate will analyze calendars, budgets, and subject data to support compliant invoicing, with 1–3 years in a clinical research setting and strong IT skills. Hybrid onsite required.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 1–3 years of experience in a clinical research environment within a healthcare or academic organization.
• Working knowledge of federal, state regulations related to clinical research, especially billing requirements.

Responsibilities

• Analyze, evaluate and maintain CTMS protocols, budgets and amendments.
• Define CTMS payments configuration and study workflows, including calendar and budget entry.
• Ensure operational compliance and consistency across clinical research protocols.
• Generate invoices to external sponsors using CTMS and resolve billing questions.
• Serve as primary contact for external sponsors on clinical research invoices.
• Maintain check detail posting and reconcile AR with UMMS finance.

Skills

Analytical skills

Computer skills

Budget/invoice analysis

Education

Bachelor's degree in related field

Clinical research certification (CIP/SOCRA/ACRP)

Tools

CTMS

EPIC

OnCore

Job description

University of Massachusetts Medical School is seeking a Clinical Research Operations Analyst to manage CTMS operations, invoices, and revenue recovery under the Assoc Director. The role focuses on interpreting protocols, budgeting, and ensuring accurate billing for studies.

The candidate will analyze calendars, budgets, and subject data to support compliant invoicing, with 1–3 years in a clinical research setting and strong IT skills. Hybrid onsite required.