Hybrid Clinical Operations Coordinator

University of Miami; Miami, Northern (FL, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

The University of Miami invites applications for a Clinical Business Operations Representative (Hybrid) in Miami, FL. This role supports pre- and post-care processes, handles patient inquiries, and helps maintain accurate records across clinical operations.

You will obtain demographics and insurance information, triage calls, coordinate with Radiology scheduling, and ensure HIPAA compliance while delivering courteous, professional service.

Qualifications

• High school diploma or equivalent required.
• One year medical experience preferred.
• Ability to communicate effectively in written and oral form.
• Data entry with minimal errors and strong organization.

Responsibilities

• Assist with pre and post patient care and scheduling.
• Obtain patient demographics, insurance information and referrals.
• Answer multi-line phones, triage calls, and document messages.
• Ensure records accuracy and HIPAA compliance.

Skills

Data entry

Effective communication

Evenings / nights / weekends

Data analysis

Independent work

Commitment to values

Education

High school diploma or equivalent

Tools

PACS

UChart

Job description

The University of Miami invites applications for a Clinical Business Operations Representative (Hybrid) in Miami, FL. This role supports pre- and post-care processes, handles patient inquiries, and helps maintain accurate records across clinical operations.

You will obtain demographics and insurance information, triage calls, coordinate with Radiology scheduling, and ensure HIPAA compliance while delivering courteous, professional service.