Hybrid Client Success Manager for Paid Search ROI

Qumra Capital; New York (NY); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Office/home balance

Job summary

Skai is seeking a Senior Client Success Manager in New York City to lead and grow client usage of the Skai platform across paid search channels. You’ll drive retention, deliver training, and partner with cross-functional teams to turn data into measurable ROI.

The role emphasizes a consultative approach, strong project management, and comfort with AI-assisted collaboration. This hybrid position offers a three-days-in-office schedule and opportunities to influence campaigns across Google Ads,

Qualifications

• Hands-on paid search marketing campaign implementation and management experience.
• 2+ years in client services or technical project management.
• Excel and basic HTML/JavaScript knowledge a plus.
• Experience with Retail Media or ad platforms preferred.

Responsibilities

• Drive client retention and identify growth opportunities within accounts.
• Provide training and ongoing support for Skai platform.
• Provide technical guidance across Google Ads and Microsoft Advertising.
• Collaborate with internal teams to ensure client success.
• Use AI to accelerate prep, summaries, and documentation.

Skills

Paid Search

Project management

Interpersonal communication

Problem-solving

Client services

Education

BA/BS

Marketing related degree

Tools

Excel

HTML/JavaScript basics

AI tools

Job description

Skai is seeking a Senior Client Success Manager in New York City to lead and grow client usage of the Skai platform across paid search channels. You’ll drive retention, deliver training, and partner with cross-functional teams to turn data into measurable ROI.

The role emphasizes a consultative approach, strong project management, and comfort with AI-assisted collaboration. This hybrid position offers a three-days-in-office schedule and opportunities to influence campaigns across Google Ads,