Hybrid Client Success Manager — Consumer Insights

NielsenIQ; Edison (NJ); Hybrid; USD 69,000 - 84,000; Full time

Benefits offered by this job

Healthcare plan

Parental leave

Life insurance

401(k)

Job summary

NIQ in Edison, NJ is seeking an Associate Client Manager in a HYBRID role, four days a week at client sites in the Edison area. You will partner with customers to set objectives, develop a consultative approach, and drive insights using NielsenIQ tools to deliver value and forecast revenue.

The ideal candidate has 3+ years in CPG/retail/market research, strong data analysis skills, and the ability to manage complex client relationships.

Qualifications

• 3+ years of industry related experience – CPG, Retail, market research, analytics or consulting.
• Advanced capability in data analysis and synthesis, leveraging large datasets to uncover trends, patterns, and business opportunities.
• Skilled at managing complex client relationships and solving problems effectively.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, matrixed environment.
• College/University Undergraduate or Master’s degree
• Familiarity with NielsenIQ (or similar) platforms, syndicated data, and retail measurement tools is highly desirable
• Category Management experience preferred

Responsibilities

• Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity
• Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations
• Lead client presentations with proactive insights and action-oriented recommendations
• Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets
• Identify opportunities for increased partnership and elevate those opportunities to organizational partners
• Facilitate clear day-to-day communications with customers, proving the value of NielsenIQ solutions in support of growth, adoption, and value creation
• Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering to them
• Understand client structure and organization
• Ensure on-time delivery of solutions to achieve forecasted revenue on-time
• Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome

Skills

Client relationships

Tell a story with data

Time management

Consultative approach

Education

Degree (Undergrad/Master)

Tools

NielsenIQ platforms

Job description

NIQ in Edison, NJ is seeking an Associate Client Manager in a HYBRID role, four days a week at client sites in the Edison area. You will partner with customers to set objectives, develop a consultative approach, and drive insights using NielsenIQ tools to deliver value and forecast revenue.

The ideal candidate has 3+ years in CPG/retail/market research, strong data analysis skills, and the ability to manage complex client relationships.