Hybrid Client Services Specialist: Banking Onboarding

First Citizens Bank; Phoenix (AZ); Hybrid; USD 42,000 - 54,000; Full time

Job summary

First Citizens Bank in Phoenix, AZ is seeking a customer service professional to serve as the primary contact for email servicing of commercial client requests. This hybrid role combines in-office and remote work, within 50 miles of 4950 S. 48th Street, Phoenix, AZ 85040.

You will onboard new clients, assist with account opening and servicing requests, respond to inquiries, and collaborate with internal partners to resolve issues promptly while following regulatory standards and procedures.

Qualifications

• Onboarding and servicing client accounts
• Collaborating with internal partners to resolve inquiries
• Excellent written communication skills preferred

Responsibilities

• Daily Operations - provides client support for onboarding and servicing requests received through various channels
• Collaboration - participates in meetings, trainings and other duties or special projects as assigned by management

Skills

Written communication

Education

Bachelor's degree

High School Diploma/GED

Job description

First Citizens Bank in Phoenix, AZ is seeking a customer service professional to serve as the primary contact for email servicing of commercial client requests. This hybrid role combines in-office and remote work, within 50 miles of 4950 S. 48th Street, Phoenix, AZ 85040.

You will onboard new clients, assist with account opening and servicing requests, respond to inquiries, and collaborate with internal partners to resolve issues promptly while following regulatory standards and procedures.