Sales Support Specialist (Commercial Lending Assistant)

First Citizens Bank; Scottsdale (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits program

Job summary

First Citizens Bank seeks a Sales Support Specialist (Commercial Lending Assistant) in Scottsdale. You will partner with Commercial/Business Banking to support clients, service loans, and drive referral opportunities.

Ideal candidates have 4+ years of sales or lending support or a Bachelor’s degree with related experience and strong relationship-building skills. This on-site role requires commuting distance to 14650 North Northsight Boulevard, Scottsdale, AZ.

Qualifications

• Must have 4+ years of sales or lending support with a HS diploma or GED, or a Bachelor's degree with related experience.
• Proven ability to build relationships and drive sales opportunities.

Responsibilities

• Service Standards - foster partnerships to deliver value for customers and identify sales or referral opportunities.
• Operations and Administration - comply with regulations and bank policies to manage risk and ensure operational efficiency.

Skills

Relationship building

Self-motivated

Sales support

Education

High School Diploma or GED with 4+ years in sales or lending support

Bachelor’s Degree with experience in sales or lending support

Job description

Overview

First Citizens Bank has an incredible opportunity for a Sales Support Specialist (Commercial Lending Assistant). We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills. This role is an integral part of our team, partnering with Commercial and/or Business Banking groups in the sales, servicing and management of clients and loan portfolios.

PLEASE NOTE

There are no remote capabilities for this position at this time. Ideal candidate must live within commuting distance of: 14650 North Northsight Boulevard in Scottsdale, AZ.

Duties & Responsibilities

• Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
• Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications

• Basic Requirements:
• High School Diploma or GED with 4+ years of experience in sales or lending support OR
• Bachelor’s Degree with experience in sales or lending support

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.