Sales Support Specialist (Commercial Lending Assistant)

First Citizens; Scottsdale (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank is seeking a Sales Support Specialist (Commercial Lending Assistant) in Scottsdale, AZ. The role partners with Commercial/Business Banking teams to service clients and manage loan portfolios.

The ideal candidate will have 4+ years in sales or lending support, with a high school diploma or GED (or a Bachelor's degree) and strong relationship-building skills. On-site position with competitive benefits; remote work is not available.

Qualifications

• 4+ years of experience in sales or lending support (or equivalent)
• Demonstrated ability to build client relationships and support commercial lending activities
• Familiarity with banking regulations and operational procedures

Responsibilities

• Provide sales support and service standards to customers and prospects; identify referral opportunities.
• Handle operations and administration to ensure compliant, accurate processing of transactions and client files.

Skills

Relationship building

Sales experience

Lending support

Customer service

Education

High School Diploma or GED

Bachelor's Degree

Job description

Overview

First Citizens Bank has an incredible opportunity for a Sales Support Specialist (Commercial Lending Assistant). We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills. This role is an integral part of our team, partnering with Commercial and/or Business Banking groups in the sales, servicing and management of clients and loan portfolios.

PLEASE NOTE: There are no remote capabilities for this position at this time. Ideal candidate must live within commuting distance of: 14650 North Northsight Boulevard in Scottsdale, AZ.

Responsibilities & Qualifications

Duties & Responsibilities:

• Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
• Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications:

• Basic Requirements:

• High School Diploma or GED with 4+ years of experience in sales or lending support OR
• Bachelor's Degree with experience in sales or lending support

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.