Hybrid Client HR Solutions Consultant

ADP, Inc.; Boston (MA); Hybrid; USD 69,000 - 129,000; Full time

Job summary

ADP, Inc. is seeking a Client HR Consultant in the Greater Boston area to serve as a trusted advisor to clients, leveraging HR experience, ADP product knowledge, and consulting skills to solve critical business challenges.

The role emphasizes building rapport, professionalism, and client satisfaction across external clients and internal partners. The position follows a hybrid work model with frequent client visits, requiring travel within Eastern Massachusetts and parts of Rhode Island.

Qualifications

• 5–8 years of professional consulting experience or equivalent in a systems-related organization.
• 5–8 years in a customer service or human resources environment with proven results.
• College degree is nice but not required; relevant experience (e.g., military) accepted in place of a degree.
• HR Certification or willingness to pursue in the first year.

Responsibilities

• Research, Troubleshoot, and Resolve as an HR expert for ADP's largest clients; support complex products/technologies.
• Communicate and Exceed Client Expectations with strong interpersonal HR and product knowledge.
• Provide recommendations and knowledge sharing to leadership and clients.

Skills

HR experience

ADP product knowledge

Consulting skills

Client relationship management

Job description

ADP, Inc. is seeking a Client HR Consultant in the Greater Boston area to serve as a trusted advisor to clients, leveraging HR experience, ADP product knowledge, and consulting skills to solve critical business challenges.

The role emphasizes building rapport, professionalism, and client satisfaction across external clients and internal partners. The position follows a hybrid work model with frequent client visits, requiring travel within Eastern Massachusetts and parts of Rhode Island.