Client HR Consultant — Hybrid (Boston Area)

ADP; Leominster (MA); Hybrid; USD 69,000 - 129,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Matched retirement savings

Paid volunteer time off

Job summary

ADP is seeking a Client Human Resources Consultant to support clients in the Greater Boston area and Eastern Massachusetts with travel to Rhode Island as needed. The role involves leveraging HR expertise, ADP product knowledge, and consulting skills to solve critical business challenges while maintaining high client satisfaction and a strong service reputation.

You will build relationships with external clients and internal partners, communicate clearly, and deliver training and guidance to

Qualifications

• 5–8 years of professional consulting experience
• 5–8 years in a customer service or HR environment
• College degree preferred but not required

Responsibilities

• Serve as HR expert to ADP's largest clients and support ADP's most complex products/technologies.
• Solve client problems by taking a broad perspective to identify solutions and work independently to resolve issues.
• Provide information, best practices, and training on ADP solutions to clients.
• Communicate with clients to exceed expectations and document outcomes using clear and professional written and verbal communication.

Skills

HR experience

Consulting skills

Relationship building

Client communication

Tools

ADP product knowledge

Job description

ADP is seeking a Client Human Resources Consultant to support clients in the Greater Boston area and Eastern Massachusetts with travel to Rhode Island as needed. The role involves leveraging HR expertise, ADP product knowledge, and consulting skills to solve critical business challenges while maintaining high client satisfaction and a strong service reputation.

You will build relationships with external clients and internal partners, communicate clearly, and deliver training and guidance to