Hybrid Client Experience & Media Relations Lead

Weber Shandwick; Seattle (WA); Hybrid; USD 85,000 - 100,000; Full time

Job summary

Weber Shandwick is seeking a Senior Manager, Client Experience to join our West Advisory practice, supporting leading companies on corporate strategy, public affairs and social impact. You will lead integrated communications programs across client accounts, shaping narratives and securing earned media coverage.

The role emphasizes client counsel, strategy development, and mentoring a team in a dynamic, high-stakes environment. Flexible hybrid in-office days are required.

Qualifications

• 3+ lines: Proven ability to translate business challenges into compelling communications strategies.
• Experience leading integrated communications projects and teams.
• Education as listed: Communications/Journalism.

Responsibilities

• Serve as a key team leader across multiple client accounts, managing day-to-day relationships, projects and integrated communications programs.
• Provide strategic client counsel on corporate reputation, executive visibility, thought leadership and issues management.
• Develop a wide range of communications materials: messaging docs, media strategies, press releases, pitch notes, talking points, bylined articles, proposals.
• Execute integrated corporate communications strategies translating business priorities into programs.
• Identify and develop timely story opportunities for clients with national, business and trade media.
• Lead earned media efforts, leveraging reporter relationships and secure meaningful coverage.
• Stay current on media landscape, trends and reputational issues shaping client industries.
• Mentor junior team members and foster curiosity, collaboration, high performance.
• Lead client meetings and presentations; build trust with senior stakeholders.
• Identify trends and risks to strengthen client relationships and organic growth.

Skills

Strategic Mindset

Media Savvy

Corporate Reputation

Communication

Client Service

Collaboration

Proactivity

Critical Thinking

Integrity

Education

Bachelor's degree in Communications or Journalism

Job description

Weber Shandwick is seeking a Senior Manager, Client Experience to join our West Advisory practice, supporting leading companies on corporate strategy, public affairs and social impact. You will lead integrated communications programs across client accounts, shaping narratives and securing earned media coverage.

The role emphasizes client counsel, strategy development, and mentoring a team in a dynamic, high-stakes environment. Flexible hybrid in-office days are required.