Hybrid-Ready Client Accounts Project Lead

DLA Piper; Raleigh (NC); Hybrid; USD 85,000 - 120,000; Full time

Job summary

DLA Piper is seeking a Client Accounts Project Manager to support partners managing complex client portfolios. You will act as a trusted liaison among partners, clients, and internal teams to ensure accurate financial administration and timely communication.

Responsibilities include converting billing data into insights, producing financial reporting, and driving collections and cash flow improvements. A Bachelor’s degree and 5 years in legal finance are required.

Qualifications

• Bachelor’s degree in Finance, Law, Business Administration or related field.
• 5 years’ experience in legal financial operations or project management.
• Experience with billing, collections, client accounting, e-billing, budgeting, accruals, legal financial systems, and matter financial management.

Responsibilities

• Manage day-to-day engagement with designated partners, clients, and internal teams to ensure financial administration needs are addressed with accuracy, urgency, and professionalism.
• Convert detailed billing, receivables, and matter information into clear business updates, insights, and recommendations that support informed partner and client decision-making.
• Produce recurring reporting and financial commentary covering billing activity, collection progress, account status, and related performance trends.
• Drive follow-through on outstanding items by coordinating with clients, partners, billing personnel, collections staff, and client administration teams through resolution.
• Research and resolve invoice questions, charge allocation issues, budget alignment concerns, and payment barriers in coordination with appropriate internal and external stakeholders.
• Support electronic billing by helping address submission errors, reductions, or rejections.
• Track accruals, approved budgets, alternative fee arrangements, and matter-level financial activity to identify exceptions, emerging risks, or profitability concerns requiring escalation.
• Evaluate aged receivables and open balances, partnering with responsible parties to remove obstacles, strengthen collection efforts, and improve cash flow outcomes.
• Maintain ongoing visibility into client payment activity and help execute focused collection strategies that support annual financial goals.
• Recommend and implement practical enhancements to workflows, communication practices, reporting methods, and service delivery processes.
• Establish reusable guidance, operational standards, and knowledge-sharing resources that promote consistency across the department and support broader strategic initiatives.
• Complete additional responsibilities as requested in support of departmental and firm priorities.

Skills

Legal billing

Client service

Financial reporting

Cross-functional collaboration

Analytics & reconciliation

Budgeting & accruals

Communication

Education

Bachelor’s Degree in Finance, Law, Business Administration or related field

Tools

Aderant

Intapp

Smartsheet

Microsoft Project

Asana

Trello

Microsoft Office

Job description

DLA Piper is seeking a Client Accounts Project Manager to support partners managing complex client portfolios. You will act as a trusted liaison among partners, clients, and internal teams to ensure accurate financial administration and timely communication.

Responsibilities include converting billing data into insights, producing financial reporting, and driving collections and cash flow improvements. A Bachelor’s degree and 5 years in legal finance are required.