Hybrid Claims Assistant II - Growth & Learning

Tokio Marine HCC; T4 Indian Purchase Township (ME); Hybrid; USD 57,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Learning culture

Growth opportunities

401K match

PTO 20 days

Floating days

Parental leave

Meaningful work

Job summary

Tokio Marine HCC in Purchase, NY is seeking a claims processing support specialist to join our hybrid team. This role handles claims file setup, data entry, scanning, diary management, and preparation of loss runs.

You will assist Claims Attorneys, coordinate travel for attorneys, and manage correspondence and filing with strict confidentiality and high service standards. Competitive pay and generous benefits offered.

Qualifications

• Minimum High School or GED preferred; 2 Year/Associate Degree advantageous.
• 2 years of relevant and progressive administrative/clerical experience.

Responsibilities

• Perform initial and ongoing claims processing including setting up claims files for multiple lines of business, performing data entry, scanning documents, and preparing loss runs.
• Set up and maintain a diary of follow-up and deadline dates.
• Scanning mail and labeling/printing documents into appropriate file.
• Set up Travel Arrangements (airline, hotel, car services for Claims Attorneys) and enter travel expenses.
• Set up and maintain a registry of claim checks to be distributed.
• Review claim documents and prepare a basic summary detailing claim specifics.
• Respond to and contact claimants, insured, and other related parties to obtain and relay basic information concerning the claim process.
• Assist Claims Attorneys with the management of litigation including initial contact with defense counsel and supplying defense counsel with all relevant documentation during the life of a claim.
• Draft, prepare, and process various types of correspondence including acknowledgement of new claims, coverage position letters, indemnity/expense checks, etc.
• Perform incoming and outgoing mail distribution.
• Provide ad hoc information as requested to support current work and special projects.
• Assist other claims personnel as needed during the claims process including setting up claim files or other associated tasks.
• Perform general clerical duties such as copying, faxing, filing, data entry, indexing, scanning documents, preparing labels, answering phones, and operating departmental office equipment.

Skills

Microsoft Office

Data entry

Communication

Record keeping

Confidentiality

Education

High School diploma or GED

Associate Degree

Tools

Microsoft Office Suite

Job description

Tokio Marine HCC in Purchase, NY is seeking a claims processing support specialist to join our hybrid team. This role handles claims file setup, data entry, scanning, diary management, and preparation of loss runs.

You will assist Claims Attorneys, coordinate travel for attorneys, and manage correspondence and filing with strict confidentiality and high service standards. Competitive pay and generous benefits offered.