Hybrid Claim Advocate — Empathetic & Tech-Savvy

State Farm; Atlanta (GA); Híbrido; USD 48.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) plan

Paid time off

Descripción de la vacante

State Farm is seeking Claim Associates in a hybrid work setting, combining home and office time. This proactive posting indicates future openings within 3-6 months; successful candidates will undergo screenings as needed.

Responsibilities include handling inbound/outbound calls, assisting customers through the claims process, documenting files, and applying policy coverage. Training and background checks are noted; strong communication and multitasking help.

Formación

• Strong written and verbal communication skills.
• Strong critical thinking and decision-making abilities.
• Ability to multi-task across technical platforms.
• Accountability and reliability in a fast-paced setting.
• Resourcefulness and problem-solving mindset.

Responsabilidades

• Answering inbound and making outbound calls in a call center.
• Supporting customers with personalized, caring, and simple interactions.
• Proactively investigating claims and applying policy coverage.
• Accurately documenting claim files.
• Multiple claims roles may be available where your skills align.

Conocimientos

Communication skills

Critical thinking

Multi-tasking

Accountability

Resourcefulness

Descripción del empleo

State Farm is seeking Claim Associates in a hybrid work setting, combining home and office time. This proactive posting indicates future openings within 3-6 months; successful candidates will undergo screenings as needed.

Responsibilities include handling inbound/outbound calls, assisting customers through the claims process, documenting files, and applying policy coverage. Training and background checks are noted; strong communication and multitasking help.