Hybrid Cisco Voice Engineer (UC & Networking)

Sirius Staffing; Lutz (FL); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Hybrid schedule

Occasional travel to local facilities

Collaborative, fast-paced environment

Job summary

Sirius Talent in Tampa, FL is seeking a Cisco Voice Engineer (UC & Networking) to join on a long-term contract. The role centers on hands-on support for enterprise voice, collaboration tools, and network infrastructure projects, with hybrid work and occasional on-site duties.

The ideal candidate has 4+ years in Unified Communications and VoIP, strong Cisco UC experience, SIP troubleshooting, and familiarity with routers and switches. You will document solutions and support end users.

Qualifications

• 4+ years of Unified Communications, VoIP, or network support.
• Hands-on experience with Cisco UC technologies (CUCM, Unity, Webex, or Jabber).
• Experience troubleshooting VoIP environments (SIP, call flows, endpoints).
• Working knowledge of Cisco routers and switches.

Responsibilities

• Support and troubleshoot Cisco Unified Communications systems (CUCM, Unity, Webex, Jabber).
• Diagnose and resolve VoIP issues including SIP signaling, call quality, and endpoint connectivity.
• Support Microsoft Teams Calling and Meetings.
• Assist with Cisco router and switch installations and configurations.
• Support network connectivity across multiple sites, including occasional on-site infrastructure work.
• Manage mobile devices, conferencing tools, and AV systems.
• Provide ticket-based support and end-user assistance.
• Maintain documentation, standards, and best practices.

Skills

Unified Communications

VoIP troubleshooting

Cisco UC

Cisco routers/switches

SIP signaling

Job description

Sirius Talent in Tampa, FL is seeking a Cisco Voice Engineer (UC & Networking) to join on a long-term contract. The role centers on hands-on support for enterprise voice, collaboration tools, and network infrastructure projects, with hybrid work and occasional on-site duties.

The ideal candidate has 4+ years in Unified Communications and VoIP, strong Cisco UC experience, SIP troubleshooting, and familiarity with routers and switches. You will document solutions and support end users.