Hybrid Change Management Specialist - Training & Adoption

Elior; Houston (TX); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid Time Off

Tuition Reimbursement

Sick Leave

Holiday Pay

Job summary

Elior North America seeks a Change Management Specialist to support organizational initiatives and help teams adopt new systems, processes, and ways of working.

You will work with the Change Management Manager, project teams, HR, and leaders to plan change, communications, training, stakeholder engagement, and adoption across the organization, adapting to fast-paced priorities and cross-functional needs.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• At least 3 years of experience in change management, organizational development, communications, project management, human resources, or a related field.
• Working knowledge of change management principles, methodologies, and best practices.
• Experience supporting stakeholder engagement, change impact assessments, communications, training, or organizational readiness activities.
• Strong written and verbal communication skills, with the ability to develop clear, engaging content for a variety of audiences.
• Excellent organizational and project coordination skills, with the ability to manage multiple priorities and deadlines.
• Ability to travel up to 10-15%.
• Proficiency in Microsoft Office applications, Microsoft Teams, and SharePoint.
• Ability to build relationships and collaborate effectively with stakeholders across different departments and levels of the organization.

Responsibilities

• Support the development and execution of change management strategies and plans for key business projects and organizational initiatives.
• Conduct stakeholder assessments, change impact assessments, and readiness evaluations to identify potential challenges, risks, and opportunities.
• Partner with project teams and business leaders to incorporate change management activities into project plans, timelines, and deliverables.
• Develop clear and engaging communications, including emails, presentations, FAQs, talking points, toolkits, and SharePoint content tailored to different audiences.
• Create resources and materials that help leaders and team members understand, prepare for, and successfully navigate organizational changes.
• Collaborate with subject matter experts and Learning & Development teams to identify training needs and develop supporting materials, job aids, and learning resources.
• Support stakeholder engagement activities, change champion networks, meetings, and feedback sessions to encourage participation and adoption.
• Track change readiness, employee adoption, and potential resistance, providing recommendations to address gaps and improve outcomes.
• Maintain project documentation, change management plans, communication calendars, trackers, and other deliverables across multiple initiatives.
• Help develop and enhance change management tools, templates, processes, and best practices to strengthen organizational change capabilities.
• Provide additional support across communications, training, employee engagement, and other related initiatives based on evolving business needs.

Skills

Change management

Stakeholder engagement

Communications

Project management

Adaptability

Relationship building

MS Office

SharePoint

Microsoft Teams

Education

Bachelor's degree or equivalent

Tools

SharePoint

Microsoft Teams

Microsoft Office

Job description

Elior North America seeks a Change Management Specialist to support organizational initiatives and help teams adopt new systems, processes, and ways of working.

You will work with the Change Management Manager, project teams, HR, and leaders to plan change, communications, training, stakeholder engagement, and adoption across the organization, adapting to fast-paced priorities and cross-functional needs.