Change Management Specialist

Elior NA Corporate; Houston (TX); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical

Vision

UNUM insurance

Discount program

Commuter benefits

EAP

401k

Paid holidays

Tuition reimbursement

Paid time off

Job summary

Elior North America in Houston, TX is seeking a Change Management Specialist to lead adoption of new systems, processes and ways of working across the organization.

You will work closely with the Change Management Manager, project teams, HR and leaders to plan change, communications, training, stakeholder engagement and adoption efforts across multiple initiatives in a fast-paced environment where priorities evolve.

Qualifications

• Bachelor's degree or equivalent education/experience.
• 3+ years in change management, organizational development, communications, project management or related field.
• Knowledge of change management principles, methodologies and best practices.
• Experience with stakeholder engagement, communications, training or organizational readiness.
• Strong written and verbal communication with ability to tailor content for diverse audiences.
• Excellent organizational and project coordination skills with multiple priorities.

Responsibilities

• Support development and execution of change management strategies for key projects.
• Conduct stakeholder assessments, change impact assessments and readiness evaluations.
• Partner with teams to integrate change management activities into project plans and timelines.
• Develop clear communications and materials for different audiences (emails, FAQs, talking points, toolkits, SharePoint content).
• Create resources to help leaders and staff understand and navigate changes.
• Identify training needs and develop materials, job aids and learning resources.
• Support stakeholder engagement activities and change champion networks.
• Track readiness and adoption, and provide recommendations to address gaps.

Skills

Change management

Stakeholder engagement

Communication

Project coordination

Microsoft Office

SharePoint

Travel up to 15%

Education

Bachelor's degree or equivalent

Tools

Microsoft Teams

SharePoint

Microsoft Office

Job description

Job Reference Number: 43982
Employment Type:Full-Time,Hybrid
Segment: Elior Corporate
Brand: ENA Corporate
Location: Houston, Tx 77041

Change Management Specialist

The Role at a Glance:

We are looking for a Change Management Specialist to support organizational initiatives and help team members and leaders successfully adopt new systems, processes, and ways of working.

This role will work closely with the Change Management Manager, project teams, business leaders, HR, and other key stakeholders to support change planning, communications, training, stakeholder engagement, and adoption efforts across the organization.

The ideal candidate is adaptable, collaborative, and comfortable working in a fast-paced environment where priorities may evolve. This is a dynamic opportunity for someone who enjoys taking on new challenges and contributing across change management, communications, learning and development, and other business initiatives as needed.

#boost

#LI-RK1

What You'll Be Doing:

• Support the development and execution of change management strategies and plans for key business projects and organizational initiatives.
• Conduct stakeholder assessments, change impact assessments, and readiness evaluations to identify potential challenges, risks, and opportunities.
• Partner with project teams and business leaders to incorporate change management activities into project plans, timelines, and deliverables.
• Develop clear and engaging communications, including emails, presentations, FAQs, talking points, toolkits, and SharePoint content tailored to different audiences.
• Create resources and materials that help leaders and team members understand, prepare for, and successfully navigate organizational changes.
• Collaborate with subject matter experts and Learning & Development teams to identify training needs and develop supporting materials, job aids, and learning resources.
• Support stakeholder engagement activities, change champion networks, meetings, and feedback sessions to encourage participation and adoption.
• Track change readiness, employee adoption, and potential resistance, providing recommendations to address gaps and improve outcomes.
• Maintain project documentation, change management plans, communication calendars, trackers, and other deliverables across multiple initiatives.
• Help develop and enhance change management tools, templates, processes, and best practices to strengthen organizational change capabilities.
• Provide additional support across communications, training, employee engagement, and other related initiatives based on evolving business needs.

What We're Looking For:

Must-Haves:

• Bachelor's degree or equivalent combination of education and relevant experience.
• At least 3 years of experience in change management, organizational development, communications, project management, human resources, or a related field.
• Working knowledge of change management principles, methodologies, and best practices.
• Experience supporting stakeholder engagement, change impact assessments, communications, training, or organizational readiness activities.
• Strong written and verbal communication skills, with the ability to develop clear, engaging content for a variety of audiences.
• Excellent organizational and project coordination skills, with the ability to manage multiple priorities and deadlines.
• Ability to build relationships and collaborate effectively with stakeholders across different departments and levels of the organization.
• Adaptable, proactive, and comfortable taking on responsibilities outside of traditional change management as business needs evolve.
• Proficiency in Microsoft Office applications, Microsoft Teams, and SharePoint.
• Ability to travel up to 10-15%.

Nice-to-Haves:

• Experience in Learning & Development, instructional design, training, or employee enablement.
• Experience creating or facilitating training sessions, presentations, job aids, quick reference guides, or other learning materials.
• Familiarity with Prosci ADKAR or other established change management methodologies.
• Experience supporting large-scale organizational transformations, process improvements, or technology implementations.
• Change management certification, such as Prosci or Certified Change Management Professional (CCMP).

Where you'll be working:

This position is based in Houston, TX, Monday - Thursday in office and remote on Fridays.

Houston Corporate Office: 4920 Westway Park Blvd., Houston, TX 77041

Compensation Range

Compensation is $75,000.00 to $80,000.00, based on experience.

• Medical (FT Employees)
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.