Hybrid Change Management & Process Analyst

Leidos; Herndon (VA); Hybrid; USD 73,000 - 133,000; Full time

Job summary

Leidos Digital Sector seeks a Program Analyst specializing in Organizational Change Management (OCM) to support U.S. Coast Guard programs.

You will plan, execute, and sustain change activities across organizational, process, and technology transformations, including stakeholder engagement, communications, training, and adoption strategies. The role collaborates with Coast Guard stakeholders, business analysts, automation engineers, and leadership to map current and future processes, identify

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Business Analytics, Organizational Development, or related field; 6+ years of relevant experience.
• 6+ years of experience in business process analysis, program analysis, organizational change management, or IT modernization.
• Hands-on experience with Microsoft Visio, process mapping (As-Is/To-Be), and workflow documentation.
• Experience with business process modeling, gap analysis, and requirements gathering.
• Experience supporting stakeholder engagement, communications, training, or technology adoption initiatives.

Responsibilities

• Conduct business process assessments, stakeholder interviews, and requirements sessions.
• Develop As-Is and To-Be process maps, swimlane diagrams, and workflow documentation.
• Identify inefficiencies, bottlenecks, and automation opportunities; recommend improvements.
• Develop KPIs, reports, and dashboards to measure process improvements and automation impact.
• Support OCM strategies, communications, training, and adoption activities.
• Coordinate with program managers and technical teams to align change activities with schedules.

Skills

Stakeholder engagement

Change management

Process mapping

Data analysis

MS Visio

MS Office (Excel/PowerPoint/Word)

Education

Bachelor's degree in related field

Tools

Visio

SharePoint

Jira

Confluence

ServiceNow

Job description

Leidos Digital Sector seeks a Program Analyst specializing in Organizational Change Management (OCM) to support U.S. Coast Guard programs.

You will plan, execute, and sustain change activities across organizational, process, and technology transformations, including stakeholder engagement, communications, training, and adoption strategies. The role collaborates with Coast Guard stakeholders, business analysts, automation engineers, and leadership to map current and future processes, identify