Hybrid Organizational Change Analyst - Process & Adoption

SNP Management Group; United States; Hybrid; USD 73,000 - 133,000; Full time

Benefits offered by this job

Health and Wellness programs

Income Protection

Paid Leave and Retirement

Job summary

Leidos LLC is seeking a Program Analyst within the Digital Sector to drive organizational change management for Coast Guard programs. The role emphasizes stakeholder engagement, communications, training, and adoption strategies to ensure smooth implementation of new capabilities and processes.

The position is hybrid with 2 on-site days at USCG Headquarters in DC, requiring collaboration with leadership, engineers, and end users to map current and future processes, analyze data, and optimize

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Business Analytics, Organizational Development or related field and 6 years of experience.

Responsibilities

• Conduct business process assessments and facilitate stakeholder interviews, requirements-gathering sessions, and process discovery workshops.
• Develop As-Is and To-Be process maps, workflow diagrams, swimlane diagrams, and decision flows using Microsoft Visio and other approved process modeling tools.
• Apply value stream mapping and business process reengineering techniques to identify inefficiencies, bottlenecks, redundancies, and automation opportunities.
• Translate process maps and operational requirements into business requirements, user stories, functional specifications, and acceptance criteria.
• Develop KPIs, reports, and dashboards to measure process improvements, automation effectiveness, and operational efficiencies.

Skills

Stakeholder engagement

Communication

Change management

Data analysis

Process mapping

Facilitation

Requirements gathering

Executive briefings

Education

Bachelor's degree in Business Administration, Information Systems, Business Analytics, Organizational Development

Tools

Microsoft Visio

SharePoint

Jira

Confluence

ServiceNow

Power BI

Power Automate

UiPath

Job description

Leidos LLC is seeking a Program Analyst within the Digital Sector to drive organizational change management for Coast Guard programs. The role emphasizes stakeholder engagement, communications, training, and adoption strategies to ensure smooth implementation of new capabilities and processes.

The position is hybrid with 2 on-site days at USCG Headquarters in DC, requiring collaboration with leadership, engineers, and end users to map current and future processes, analyze data, and optimize