Organizational Change & Process Improvement Analyst

Leidos; United States; Hybrid; USD 73,000 - 133,000; Full time

Job summary

Leidos is seeking a Program Analyst in the Digital Sector to support U.S. Coast Guard programs with organizational change management.

The role focuses on stakeholder engagement, communications, training, and adoption strategies to ensure successful implementation of new capabilities and processes. Collaborate with Coast Guard stakeholders, business analysts, automation engineers, and program leadership to map current and future processes, identify inefficiencies, and drive improvements.

Qualifications

• Bachelor's degree in a related field and 6 years of experience.
• 6+ years of experience in business process analysis, program analysis, organizational change management, or IT modernization.
• Hands-on experience with Microsoft Visio and process mapping.

Responsibilities

• Support development and execution of OCM strategies, stakeholder engagement plans, communications, training, and adoption activities.
• Conduct change impact and organizational readiness assessments to identify effects on personnel, workflows, and responsibilities.
• Facilitate stakeholder workshops, demonstrations, feedback sessions, and process improvement discussions.
• Identify adoption barriers, mitigate and track readiness, feedback, and adoption metrics.
• Develop change management documentation, training materials, and transition plans.
• Coordinate with program managers and technical teams to align change activities with schedules.

Skills

Stakeholder engagement

Communications

Training

Change management

Business Process Analysis

Visio

Data analysis

KPIs

Jira

Confluence

ServiceNow

Education

Bachelors degree in Business Administration / Information Systems / Business Analytics / Organizational Development

Tools

Microsoft Visio

SharePoint

Jira

Confluence

ServiceNow

Job description

Leidos is seeking a Program Analyst in the Digital Sector to support U.S. Coast Guard programs with organizational change management.

The role focuses on stakeholder engagement, communications, training, and adoption strategies to ensure successful implementation of new capabilities and processes. Collaborate with Coast Guard stakeholders, business analysts, automation engineers, and program leadership to map current and future processes, identify inefficiencies, and drive improvements.