Hybrid Care Coordinator: Remote-First Patient Liaison

Neuron Health Systems, Llc; Marlton (NJ); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Neuron Health Systems is seeking a Care Coordinator to connect patients, families, clinicians, and physicians. This hybrid role blends remote work with occasional in-person visits, emphasizing coordination and documentation across the care team.

You will manage authorizations, service frequency, and plan changes, while maintaining accurate records in HHAeXchange and Salesforce. Strong organizational and communication skills are essential for success in a fast-paced care environment.

Qualifications

• Experience in home care, healthcare coordination, or case management is preferred.
• Strong organizational skills and ability to handle multiple cases concurrently.
• Clear, professional communication with patients, families, and clinicians.
• Proficiency with Google Workspace and care management systems.
• Ability to work independently in a hybrid, remote-first environment.

Responsibilities

• Coordinate scheduling of clinical and support services across the care team.
• Serve as the primary point of contact for patients and families regarding services.
• Track authorizations, re-certifications, and service frequency requirements.
• Communicate with physicians and clinicians regarding changes to the plan of care.
• Monitor case status and flag gaps in service or documentation.
• Maintain accurate records in company systems, including HHAeXchange and Salesforce.
• Support case conferences and interdisciplinary team communication.
• Participate in firm accreditation activities and surveys.

Skills

Home care experience

Healthcare coordination

Case management

Organizational skills

Communication skills

Google Workspace

Care management systems

Hybrid remote work

Tools

Salesforce

HHAeXchange

Job description

Neuron Health Systems is seeking a Care Coordinator to connect patients, families, clinicians, and physicians. This hybrid role blends remote work with occasional in-person visits, emphasizing coordination and documentation across the care team.

You will manage authorizations, service frequency, and plan changes, while maintaining accurate records in HHAeXchange and Salesforce. Strong organizational and communication skills are essential for success in a fast-paced care environment.