Hybrid Care Coordinator - Patient Advocate

Laurel Ridge Treatment Center; Reno (NV); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Loan Forgiveness Program

Excellent Medical, Dental, Vision

401(K) with company match

Job summary

Prominence Health is recruiting a Care Coordinator to engage and educate members in health and wellness. You will act as a liaison between Prominence Health and members, coordinating services, scheduling appointments, and arranging home health and DME under clinical supervision.

Role includes post-discharge follow-up, post-ED follow-up, and care coordination activities to improve outcomes, while aligning with CMS, Medicaid, and NCQA requirements. Hybrid in Reno, NV.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in Community Health or Public Health preferred or related certification preferred.
• 2+ years of health care/customer service experience required.

Responsibilities

• Engage, support, advocate, and educate members in health and wellness.
• Serve as liaison between Prominence Health and members.
• Post-discharge and post-ED follow-up; case management engagement.
• Coordinate services including appointment scheduling, home health, and DME.
• Provide health education, informal counseling, social support, and advocacy.

Skills

Empathetic listener

Excellent computer skills

Multicultural communication

Problem-solving

Travel up to 20-30%

Education

High School Diploma or GED

Bachelor’s degree in Community Health/Public Health (preferred)

Certification in Medical/Nursing Assistant or related field (preferred)

Job description

Prominence Health is recruiting a Care Coordinator to engage and educate members in health and wellness. You will act as a liaison between Prominence Health and members, coordinating services, scheduling appointments, and arranging home health and DME under clinical supervision.

Role includes post-discharge follow-up, post-ED follow-up, and care coordination activities to improve outcomes, while aligning with CMS, Medicaid, and NCQA requirements. Hybrid in Reno, NV.