Hybrid Call Center Specialist – Intake & Onboarding

FreedomCare; Las Vegas (NV); Hybrid; USD 24,796 - 30,307; Full time

Benefits offered by this job

Comprehensive benefits package

Growth opportunities

Fun company events

Job summary

A leading healthcare company in Las Vegas is seeking motivated individuals for various customer service roles within their talent pool. The positions require excellent customer interaction skills, problem-solving abilities, and are hybrid, requiring three days of office attendance. The base pay ranges from $18 to $22 per hour, alongside a comprehensive benefits package, making it an attractive opportunity for entry-level candidates.

Qualifications

• Excellent service skills to handle difficult situations and empathize with clients.
• Strong verbal and written communication skills, with empathy and compassion.
• Good listening skills and emotional intelligence.
• Ability to remain calm under pressure and defuse calls effectively.
• Skill in prioritizing tasks to meet high expectations.
• Proficiency with computers and multitasking effectively.

Skills

Customer service skills

Communication skills

Soft skills

Problem-solving

Time management

Technology

Multitasking

Job description

A leading healthcare company in Las Vegas is seeking motivated individuals for various customer service roles within their talent pool. The positions require excellent customer interaction skills, problem-solving abilities, and are hybrid, requiring three days of office attendance. The base pay ranges from $18 to $22 per hour, alongside a comprehensive benefits package, making it an attractive opportunity for entry-level candidates.