Benefits & Open-Enrollment Specialist

Insight Global (United States); Las Vegas (NV); Presencial; USD 21.352 - 22.041; Jornada completa

Descripción de la vacante

A leading talent management company is seeking entry-level benefits call center representatives to join a Casino operator's team in Las Vegas. Responsibilities include managing benefits inquiries, utilizing a case management system, and collaborating with HR. Ideal candidates will have experience in customer service and a familiarity with Microsoft products. The position offers a contract placement with competitive pay of $15.50 - $16.00 per hour.

Formación

• Experience with benefits processes.
• Call center experience is a plus.
• Familiarity with HRSS policies and procedures.

Responsabilidades

• Respond to benefits cases using the case management system.
• Communicate with employees to resolve benefits-related issues.
• Support benefits processes such as open enrollment.

Conocimientos

Experience in Customer Service environment

Proficiency in case management systems

Comfortability with Microsoft products

Strong written and verbal communication skills

Herramientas

Microsoft Teams

Workday

Descripción del empleo

A leading talent management company is seeking entry-level benefits call center representatives to join a Casino operator's team in Las Vegas. Responsibilities include managing benefits inquiries, utilizing a case management system, and collaborating with HR. Ideal candidates will have experience in customer service and a familiarity with Microsoft products. The position offers a contract placement with competitive pay of $15.50 - $16.00 per hour.