Benefits & Open-Enrollment Specialist

Insight Global; Las Vegas (NV); On-site; USD 21,352 - 22,041; Full time

Job summary

A leading talent management company is seeking entry-level benefits call center representatives to join a Casino operator's team in Las Vegas. Responsibilities include managing benefits inquiries, utilizing a case management system, and collaborating with HR. Ideal candidates will have experience in customer service and a familiarity with Microsoft products. The position offers a contract placement with competitive pay of $15.50 - $16.00 per hour.

Qualifications

• Experience with benefits processes.
• Call center experience is a plus.
• Familiarity with HRSS policies and procedures.

Responsibilities

• Respond to benefits cases using the case management system.
• Communicate with employees to resolve benefits-related issues.
• Support benefits processes such as open enrollment.

Skills

Experience in Customer Service environment

Proficiency in case management systems

Comfortability with Microsoft products

Strong written and verbal communication skills

Tools

Microsoft Teams

Workday

Job description

A leading talent management company is seeking entry-level benefits call center representatives to join a Casino operator's team in Las Vegas. Responsibilities include managing benefits inquiries, utilizing a case management system, and collaborating with HR. Ideal candidates will have experience in customer service and a familiarity with Microsoft products. The position offers a contract placement with competitive pay of $15.50 - $16.00 per hour.