Hybrid Call Center Sales Pro | Upsell & Customer Care

AT&T; Richardson (TX); Híbrido; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/Dental/Vision

401(k)

Employee discounts

Tuition reimbursement

PTO & holidays

Paid parental leave

Disability benefits

Life insurance

Wellness programs

Employee Assistance Program

Resumo da oferta

AT&T in Richardson, Texas, seeks a hybrid Call Center Sales Representative to handle calls, chats, and emails, identify upsell opportunities, and resolve billing issues. The role combines center-based work with remote days and requires flexibility for evenings/weekends.

Paid training is provided to set you up for success. The position offers $20.16 hourly plus commissions, with uncapped upside and a potential $62,280+ yearly, plus a robust benefits package including medical, 401(k), PTO, and

Qualificações

• Commissioned sales experience highly preferred.
• Unwavering customer focus and service mindset.
• Strong work ethic and reliability.
• Adaptability to changing customer needs.
• Solid problem-solving and analytical skills.
• Attention to detail in billing and product info.

Responsabilidades

• Handle customer interactions (calls, chats, emails) in a fast-paced environment.
• Identify upselling opportunities and close deals to reach your sales and commissions targets.
• Resolve issues related to service, billing, payments, and collections.
• Explain bills and product features clearly to customers.
• Troubleshoot basic problems and escalate when needed.
• Build customer confidence and loyalty by resolving issues.
• Support various inquiries, including technical issues.

Conhecimentos

Commissioned sales

Customer focus

Work ethic

Adaptability

Problem-solving

Attention to detail

Descrição da oferta de emprego

AT&T in Richardson, Texas, seeks a hybrid Call Center Sales Representative to handle calls, chats, and emails, identify upsell opportunities, and resolve billing issues. The role combines center-based work with remote days and requires flexibility for evenings/weekends.

Paid training is provided to set you up for success. The position offers $20.16 hourly plus commissions, with uncapped upside and a potential $62,280+ yearly, plus a robust benefits package including medical, 401(k), PTO, and