Hybrid Call Center Sales Rep — Commission Eligible

AT&T; Orlando (FL); Hybrid; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Employee discounts on AT&T plans and >

Tuition reimbursement program

Paid Time off and holidays

Paid Parental Leave

Disability benefits

Life insurance

Job summary

AT&T in Orlando, FL is hiring a Premier Service Consultant focused on customer acquisition, sales, service, and retention. You’ll be on the frontline delivering solutions that improve service experiences and loyalty while handling calls, chats, and emails.

This hybrid-remote role reports to the Orlando location; you may work 3-4 days in center and 1-2 remote. Earn $18.68 per hour plus commissions, with paid training, benefits, and generous PTO.

Qualifications

• Commissioned sales experience highly preferred.
• Unwavering customer focus.
• Strong work ethic.
• Adaptability.
• Problem-solving skills.
• Attention to details.

Responsibilities

• Handle customer interactions (calls, chats, emails) in a fast-paced environment.
• Identify upselling opportunities and close deals to reach your sales and commissions targets.
• Accurately resolve issues related to service, billing, payments, and collections.
• Explain bills and product features clearly.
• Troubleshoot basic problems and seek higher support if needed.
• Build customer confidence and loyalty by resolving issues.
• Support various customer inquiries, including technical issues.
• Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
• Paid training to set you up for success.

Skills

Commissioned sales experience

Customer focus

Strong work ethic

Adaptability

Problem-solving skills

Attention to details

Job description

AT&T in Orlando, FL is hiring a Premier Service Consultant focused on customer acquisition, sales, service, and retention. You’ll be on the frontline delivering solutions that improve service experiences and loyalty while handling calls, chats, and emails.

This hybrid-remote role reports to the Orlando location; you may work 3-4 days in center and 1-2 remote. Earn $18.68 per hour plus commissions, with paid training, benefits, and generous PTO.