Hybrid Call Center & Operations Specialist

Pantheon Moving; Kansas City (MO); Hybrid; USD 21.000 - 30.000; Teilzeit

Benefits dieser Stelle

401(k) matching

Advancement opportunities

Training & development

Company parties

Flexible schedule

Parental leave

Free uniforms

Career growth opportunities

Zusammenfassung

Pantheon Moving LLC in Kansas City, MO seeks a proactive, organized Call Center & Operations Specialist in a hybrid role. You will convert leads into paying clients, manage client feedback, and coordinate crew schedules while supporting daily operational logistics.

You will handle outreach to partners, update profiles, track metrics, and ensure accurate move totals and payments. This part-time role offers growth after training and room for expanded hours.

Qualifikationen

• Customer service and sales experience in a fast-paced setting.
• Ability to handle high-volume calls, texts, and emails while converting leads.
• Strong multitasking and time management capabilities.
• Experience with scheduling and dispatch logistics.
• Strong problem-solving and conflict resolution skills.
• Basic administrative and financial task handling.

Aufgaben

• Lead management and customer communication across channels; follow up on leads and manage Google LSA jobs.
• Perform cold calling and email outreach to potential partners; update Google Business Profile and LinkedIn.
• Coordinate crew schedules, track daily hours, and ensure timely crew check-ins during moves.
• Handle payment walkthroughs, confirm move totals, and close out paid jobs.
• Maintain inventory, organize tools, and keep the warehouse area clean and orderly.

Kenntnisse

Customer Service

Multitasking

Scheduling

Conflict Resolution

Administrative Skills

Jobbeschreibung

Pantheon Moving LLC in Kansas City, MO seeks a proactive, organized Call Center & Operations Specialist in a hybrid role. You will convert leads into paying clients, manage client feedback, and coordinate crew schedules while supporting daily operational logistics.

You will handle outreach to partners, update profiles, track metrics, and ensure accurate move totals and payments. This part-time role offers growth after training and room for expanded hours.