Hybrid Business Process Associate — Grow in Process Improvement & Agile

Fisher Investments; Plano (TX); Híbrido; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% paid medical, dental and vision

401(k) match

PTO and holidays

Family support programs

Hybrid work option

Descripción de la vacante

Fisher Investments in Plano, TX is seeking a Business Process Associate to support process improvements aligned with Global Business Private Group goals. You will partner with analysts, program managers, and tech teams to aid in requirements gathering, testing, and documentation.

The role offers exposure to Agile/Scrum, UAT support, and change management activities while contributing to operational efficiency and client experience. In-office role with potential for a hybrid arrangement.

Formación

• 1+ years of experience executing business process improvement initiatives.
• Experience with project tracking software such as Confluence or Jira.
• Bachelor's degree or equivalent combination of education and experience.

Responsabilidades

• Support Business Process Analysts and Program Managers in executing improvement initiatives.
• Collaborate with business and technology partners to gather information and document requirements.
• Maintain documentation, workflows, procedures, and project plans.
• Support UAT, test planning, execution, and defect tracking.
• Create training materials, user guides, and process documentation.
• Assist in researching problems and identifying opportunities for improvements.
• Participate in project meetings and track action items.
• Support change management activities including communication and rollout.
• Learn Agile and Scrum while supporting user story writing and backlog activities.
• Build knowledge of Global PCG processes and operations.

Conocimientos

Attention to detail

Excellent communication

Time management

Adaptability

Educación

Bachelor's degree or equivalent combination of education and experience

Herramientas

Confluence

Jira

Microsoft Office

Descripción del empleo

Fisher Investments in Plano, TX is seeking a Business Process Associate to support process improvements aligned with Global Business Private Group goals. You will partner with analysts, program managers, and tech teams to aid in requirements gathering, testing, and documentation.

The role offers exposure to Agile/Scrum, UAT support, and change management activities while contributing to operational efficiency and client experience. In-office role with potential for a hybrid arrangement.