Hybrid Business Insurance Account Manager

Marsh; South Bend (IN); Hybrid; USD 68,000 - 109,000; Full time

Benefits offered by this job

Hybrid work

Tuition reimbursement

Professional development

Stock purchase plan

Time off

Charitable match

Job summary

Marsh McLennan Agency in the United States is seeking an Account Manager to deliver client service and strategy for insurance programs. You will work with Producers, executives, and internal teams to plan, execute, and track service plans that add measurable value.

The role requires 2+ years in account management within an insurance brokerage, a license, and travel to client meetings. The company offers a hybrid work model, strong benefits, and opportunities for professional growth.

Qualifications

• Property and Casualty License must be obtained within 75 days of the first day.
• Willingness to travel to local and long-distance client meetings.
• 2+ years Account Manager experience within an insurance brokerage or equivalent.

Responsibilities

• Plan, execute, and track customized service strategy for each client.
• Create proposals and service plans to support client decisions.
• Build personalized client relationships via phone, email, and meetings.
• Analyze risk, coverage, and program changes; negotiate terms with underwriters.
• Maintain accurate client portal data and manage access for staff.
• Explain coverage terms and options to clients clearly.
• Collaborate with service teams for cohesive client service.
• Prioritize workload and manage client service requests.

Skills

Account management

Insurance knowledge

Client service

Communication skills

Relationship building

Education

BS/ BA in Business, Insurance, or related field

CPCU

ARM

CEBS

Tools

Agency management systems

Microsoft Office Suite

Job description

Marsh McLennan Agency in the United States is seeking an Account Manager to deliver client service and strategy for insurance programs. You will work with Producers, executives, and internal teams to plan, execute, and track service plans that add measurable value.

The role requires 2+ years in account management within an insurance brokerage, a license, and travel to client meetings. The company offers a hybrid work model, strong benefits, and opportunities for professional growth.