Hybrid Business Analyst: Process Improvement & Liaison

Clayton; Maryville (TN); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Clayton in Maryville seeks a Business Analyst to facilitate multiple business areas, elicit processes and requirements, and identify opportunities to implement new functionality. You will serve as liaison between business and technical teams, including Tech Shared Services and development teams, applying strong analytical and communication skills.

This hybrid role requires the ability to break down complex requirements for engineers and business users, document them, and support change

Qualifications

• Bachelor's degree or equivalent technical and business experience.
• Proficient in Microsoft Office Suite: Including Intermediate in Excel, Word, PowerPoint, and Visio.
• Proven ability to facilitate requirement workshops / training sessions with large groups of business users and leadership.
• Experience in process mapping, group facilitation, data gathering and analysis, and phases pf project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness) and/or Agile Development cycles.
• Prove ability to collaborate with Quality Assurance professionals to develop test cases and conduct user acceptance testing.

Responsibilities

• Break down business requirement and technical complexities so that they can be easily understood by software engineers and business end users.
• May be responsible for developing, maintaining, and executing or organizational change management strategy and plan which includes stakeholder management, communications, training, and monitors overall organizational readiness.
• Advocate process changes to business stakeholders and technical professionals to support future-state design process improvements, and new products/platforms.
• Provide leadership for the implementation of process improvement opportunities by identifying potential improvements, mapping out process changes, obtaining buy-in and approval, refining requirements and scope, and proactively communicating project capabilities to business leaders, stakeholders, technical professionals, and users.
• May be responsible for vendor and/or 3rd party coordination and communication.
• Serve as a mentor to other team members.

Skills

Stakeholder communication

Facilitation

Process analysis

Analytical thinking

Time management

Education

Bachelor's degree or equivalent

Tools

Excel

Visio

Word

PowerPoint

Job description

Clayton in Maryville seeks a Business Analyst to facilitate multiple business areas, elicit processes and requirements, and identify opportunities to implement new functionality. You will serve as liaison between business and technical teams, including Tech Shared Services and development teams, applying strong analytical and communication skills.

This hybrid role requires the ability to break down complex requirements for engineers and business users, document them, and support change