Business Analyst

Stowers Machinery Corporation; Knoxville (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

Stowers Machinery Corporation seeks a Business Analyst to streamline processes and deliver digital solutions that boost service efficiency and customer satisfaction. This onsite Knoxville role requires close collaboration across departments and a strong focus on data-driven decision making.

The ideal candidate will translate business needs into technical specs, manage multiple projects, and lead training for end users on new systems and reports.

Qualifications

• Bachelor’s degree or related work experience; 5+ years in business analysis or PM.
• Experience translating business needs into technical specs and managing cross-functional projects.
• Proficiency with data visualization and report generation.

Responsibilities

• Analyze current departmental processes and identify areas for improvement.
• Collaborate with stakeholders to define requirements for new solutions.
• Analyze data to provide actionable insights and identify trends.
• Evaluate IT infrastructure and recommend enhancements.
• Serve as liaison between business, IT, and vendors to ensure delivery.
• Maintain training docs for solutions and processes.
• Develop and manage project plans as required.
• Align roadmaps with stakeholder priorities.
• Facilitate end-user training and support for new systems.
• Unit test new reports and applications to meet requirements.

Skills

Analytical skills

Collaboration

Communication

Multitasking

Software implementation

Business process analysis

Project management

Education

Bachelor’s degree or related work experience

5+ years business analysis

Tools

Power BI

T-SQL

Azure DevOps

Automation tools

Job description

Description

Position Scope

The Business Analyst will work within the Stowers Service and Product Support Department to streamline processes and develop new solutions. This role requires a close relationship with various departments and a critical focus on enhancing service efficiency and customer satisfaction through digital solutions and data-driven insights.

This is an onsite position located in Knoxville, TN. No remote or hybrid options are available for this role. Applicants must reside within a reasonable commuting distance or relocate at their own expense prior to their start date.

Requirements

Essential Job Functions

• Analyze current departmental processes and identify areas for improvement.
• Collaborate with stakeholders to define and document requirements for new solutions.
• Analyze data to provide actionable insights and identify trends or areas for improvement.
• Evaluate existing IT infrastructure and recommend system enhancements.
• Act as a liaison between business teams, IT, and external vendors to ensure successful project delivery.
• Maintain departmental solutions and associated training documentation.
• Develop, implement, and manage project plans as required.
• Align with stakeholders on departmental and organizational roadmaps and priorities.
• Facilitate training and support for end users on new systems and processes.
• Unit test new reports and applications to ensure functional requirements are met.

Knowledge, Skills, and Abilities

• Strong analytical skills with a proven ability to use data to drive business decisions.
• Strong collaboration skills with experience working across multiple departments and teams.
• Excellent written and verbal communication skills, including the ability to convey technical information to non-technical stakeholders and translate business requirements into technical specifications for developers.
• Ability to manage multiple projects and priorities concurrently.
• Knowledge of software implementation and management practices.
• Ability to analyze business processes and recommend effective solutions.
• Strong organizational, planning, and project management skills.

Education Requirements

· Bachelor’s degree or related work experience

· 5+ years of experience in business analysis, process improvement, or project management

Experience Requirements

• Minimum of five years of experience in business analysis, process improvement, project management, or a related field.

Preferred Qualifications

• Experience with Power BI or other data visualization tools.
• Experience with automation tools.
• Experience using T-SQL or similar query languages.
• Experience with project management and software lifecycle management tools, preferably Azure DevOps.

Computer and Technical Skills

• Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Power BI or other visualization tools.
• Automation tools.
• T-SQL or similar query languages.
• Azure DevOps or similar project management/software lifecycle management platforms.

Work Environment

• Primarily office-based environment with regular interaction across departments.
• Frequent collaboration with internal stakeholders, IT resources, and external vendors.
• May require participation in cross-functional meetings, training sessions, and project implementation activities.

Leadership Responsibilities

• No direct supervisory responsibilities.
• Provides project leadership and coordination across functional teams.
• Influences process improvement initiatives and supports organizational change management efforts.