Hybrid Branch Manager: Sales & Service Leader

Huntington National Bank; Ann Arbor (MI); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Huntington National Bank in Michigan seeks a Branch Manager to lead daily branch operations, drive sales and service, coach staff, and deepen customer relationships. You will oversee budgeting, staffing, compliance, and community engagement while meeting production goals.

The role requires strong leadership, excellent communication, and the ability to partner with corporate and local teams to deliver exceptional customer experiences and financial solutions.

Qualifications

• High School Diploma or GED and minimum 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree.
• Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.

Responsibilities

• Managing portfolio of high value consumer and business customers.
• Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships.
• Leading team to provide excellent customer service and effectively resolve customer issues.
• Leveraging available tools and technology to identify and present sales and service opportunities.
• Maintaining knowledge and educates team on all products, services, technology and policies.
• Maintaining active involvement in the community, and develops key business and community relationships.
• Developing key internal partnerships to drive business in market area.
• Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington's culture.
• Garnering resources required to support team.
• Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
• Understanding branch sales, service, operations and financial performance.
• Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.
• Performing other duties as assigned.

Skills

Leadership

Customer service

Sales leadership

Communication

Education

Bachelor's Degree

High School Diploma or GED

Job description

Huntington National Bank in Michigan seeks a Branch Manager to lead daily branch operations, drive sales and service, coach staff, and deepen customer relationships. You will oversee budgeting, staffing, compliance, and community engagement while meeting production goals.

The role requires strong leadership, excellent communication, and the ability to partner with corporate and local teams to deliver exceptional customer experiences and financial solutions.